CHAPTER IV. TROUBLESHOOTING

If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide.

Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information. From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click FAQ. (For Windows 8 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Search charm. The Apps screen will be shown. Click on an empty space in the Apps screen, move your cursor to the right edge of the screen to scroll right until you find Your scanner model name, and then click on FAQ.)

SCANNER CONNECTION

The first step to take when troubleshooting connection problems with your scanner

is to check all physical connections. The icon , located on the Windows system tray, indicates if the scanner software is properly launched and the scanner and computer are communicating with each other.

Appearance

Status

 

 

 

The program has been successfully launched, the scanner is

 

connected with the computer and the scanner connection is

 

activated, ready to scan images.

 

 

 

The scanner is not connected with the computer, the scanner

 

connection is not activated or the scanner power is not

 

switched on.

 

 

No Display

You have chosen to terminate the program, no matter the

scanner is connected or disconnected with the computer.

 

 

 

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Plustek SN8016U, Plustek, SC8016U manual Chapter IV. Troubleshooting, Scanner Connection

Plustek, SN8016U, SC8016U specifications

The Plustek PS456U is an advanced document scanner designed to meet the needs of businesses and individuals looking for a reliable, efficient, and high-quality scanning solution. This scanner is particularly well-suited for high-volume document management, offering a variety of features that enhance productivity and streamline workflows.

One of the standout features of the Plustek PS456U is its ability to handle a wide range of document types, including ID cards, passports, and large A2 documents. With its robust design, the scanner can easily accommodate documents of various sizes and thicknesses, making it ideal for users with diverse scanning needs. The device supports document thicknesses ranging from 27 to 413 gsm, ensuring versatility for all types of paperwork.

The scanning speed of the PS456U is noteworthy, reaching up to 60 pages per minute (ppm) in duplex mode. This rapid processing capability allows users to digitize large volumes of documents quickly, which is essential in fast-paced work environments. Additionally, the scanner is equipped with advanced image processing technologies, including automatic color detection, blank page removal, and image enhancement features. These technologies contribute to high-quality scans while reducing the need for manual adjustments.

Another significant characteristic of the Plustek PS456U is its integrated Document Management System (DMS) software. This software enables users to organize, store, and retrieve documents easily, enhancing overall efficiency when dealing with large data sets. Furthermore, it provides the ability to create searchable PDF files, which allow for quick and easy access to specific information contained within scanned documents.

The user-friendly interface of the PS456U makes it accessible for users of all experience levels. Its intuitive design and straightforward operation ensure that users can start scanning documents with minimal setup and training. The device supports various connectivity options, including USB 3.0, facilitating easy integration into existing workflows.

In conclusion, the Plustek PS456U is a cutting-edge document scanner that stands out for its speed, versatility, and advanced features. Whether for small businesses or larger enterprises, the PS456U provides a powerful solution for effective document management, enabling users to digitize and organize their paperwork efficiently. With its emphasis on quality, user-friendliness, and advanced technology, the PS456U is an ideal choice for anyone serious about enhancing their document scanning capabilities.