APPENDIX B:

CUSTOMER SERVICE AND WARRANTY

Visit our website www.plustek.com for more customer service information. For further assistance, visit our website or call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday in office working hours.

To avoid delays, please have the following information available before calling:

Scanner name and model number

Scanner serial number (Located at the bottom of the scanner)

Scanner CD/DVD version and part number

A detailed description of the problem

Your computer manufacturer and its model number

The speed of your CPU

Your current operating system and BIOS (optional)

Name of software package(s), version or release number and manufacturer of the software

Other USB devices installed

SERVICE & SUPPORT INFORMATION

Where appropriate, the period of availability of spare parts and the possibilities of upgrading products information. Please ask local distributors and suppliers for spare parts information and product upgrade information.

Information requested by relevant Implementing Measure. Please ask local distributors and suppliers for the related information of Implementing Measure test report.

Do not dispose anything of products before you ask local distributors and suppliers to get correct information for decreases of environmental impact with right methods and procedures.

If you want to disposals the product and/or an accessory, please ask local distributors and suppliers to get the contact information of nearest disposal manufactures.

If you have any maintenance inquiry, please ask local distributors and suppliers to get the contact information of nearest maintenance center in order to extend the product usage life time.

If you want to maintain and clearance the product, please ask local distributors and suppliers to get the right information of nearest stores.

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Plustek Plustek, SN8016U, SC8016U manual Appendix B Customer Service and Warranty, Service & Support Information

Plustek, SN8016U, SC8016U specifications

The Plustek PS456U is an advanced document scanner designed to meet the needs of businesses and individuals looking for a reliable, efficient, and high-quality scanning solution. This scanner is particularly well-suited for high-volume document management, offering a variety of features that enhance productivity and streamline workflows.

One of the standout features of the Plustek PS456U is its ability to handle a wide range of document types, including ID cards, passports, and large A2 documents. With its robust design, the scanner can easily accommodate documents of various sizes and thicknesses, making it ideal for users with diverse scanning needs. The device supports document thicknesses ranging from 27 to 413 gsm, ensuring versatility for all types of paperwork.

The scanning speed of the PS456U is noteworthy, reaching up to 60 pages per minute (ppm) in duplex mode. This rapid processing capability allows users to digitize large volumes of documents quickly, which is essential in fast-paced work environments. Additionally, the scanner is equipped with advanced image processing technologies, including automatic color detection, blank page removal, and image enhancement features. These technologies contribute to high-quality scans while reducing the need for manual adjustments.

Another significant characteristic of the Plustek PS456U is its integrated Document Management System (DMS) software. This software enables users to organize, store, and retrieve documents easily, enhancing overall efficiency when dealing with large data sets. Furthermore, it provides the ability to create searchable PDF files, which allow for quick and easy access to specific information contained within scanned documents.

The user-friendly interface of the PS456U makes it accessible for users of all experience levels. Its intuitive design and straightforward operation ensure that users can start scanning documents with minimal setup and training. The device supports various connectivity options, including USB 3.0, facilitating easy integration into existing workflows.

In conclusion, the Plustek PS456U is a cutting-edge document scanner that stands out for its speed, versatility, and advanced features. Whether for small businesses or larger enterprises, the PS456U provides a powerful solution for effective document management, enabling users to digitize and organize their paperwork efficiently. With its emphasis on quality, user-friendliness, and advanced technology, the PS456U is an ideal choice for anyone serious about enhancing their document scanning capabilities.