Troubleshooting
If the Polaris cleaner regularly displays the following actions, adjustments may be necessary to restore performance. Refer to exploded parts diagram for part references.
Action: Polaris does not clean the entire pool or runs slowly.
Solution: 1. Verify that the pressure relief valve is releasing water. If it is not, clean or backwash the pool filter.
2.Check the filter screen in the quick disconnect and clean if necessary.
3.Verify that the float hose is the proper length.
4.Remove the surface module top. With the Polaris operating, verify that the randomizer tube is moving back and forth.
If it is not moving: Turn off pump, disconnect hoses, look into the mechanism and locate the filter connector inside the randomizer tube. If it is covered with debris or algae, remove the connector chamber, cylinder, and piston. Pull out the randomizer tube and clean the filter connector. If the connector is clean, replace the piston.
If it is moving: Watch the randomizer ball in the mechanism. If it does not move within 2 minutes, replace the randomizer tube and piston.
5.Verify that the water pressure is between 5 and 10 psi. A pressure tester (part
00)is available through your participating Polaris dealer.
Action: Surface module dives under the water or leans to one side.
Solution: 1. Straighten twisted hoses.
2.Lift surface module out of the water, empty it and then shake it. If water is still heard inside, remove the top, pull out the drain plug assembly and drain the module.
3.Adjust the pressure relief valve until the surface module levels off.
4.Verify that the water pressure is between 5 and 10 psi.
A pressure tester (part
Action: The float hose remains coiled.
Solution: 1. See “Polaris does not clean entire pool.”
2.Lay the float hose out straight in the sun to remove the coils.
Action: Surface module moves too fast.
Solution: 1. Adjust the pressure relief valve until the surface module slows down.
2.165/Super Turtle only: Remove one of the eyeball regulators and readjust the pressure relief valve if necessary.
3.Verify that the water pressure is between 5 and 10 psi.
Action: Bag does not stay on the pool floor.
Solution: 1. Verify that the bag has been installed correctly.
2.Check for air bubbles around the jet body assembly. This may indicate air in the plumbing lines.
3.See “Surface module moves too fast.”
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