10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support
| Symptom | Problem | Solution |
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| I receive an error message | “PDC 5070 Camera Driver” | Shut down all other |
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| when I am installing “PDC | does not load. | applications and attempt to |
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| 5070 Camera Driver”. |
| reinstall the driver. |
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| Check the USB controller in |
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| your BIOS if they are activated. |
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| If these do not work, contact |
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| your national customer support |
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| representative. |
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| I cannot upload images to | Connection failure. | Check all cable connections are |
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| my computer. |
| secured. |
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| Camera driver is not | You need to install the camera |
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| installed. | driver for Windows 98SE |
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| systems. |
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| I cannot run the PDC 5070 | Conflict with another | If you have any other camera |
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| Camera Driver. | camera driver capture | installed on your computer, |
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| device. | remove the camera and its |
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| driver completely from your |
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| system to avoid conflict with |
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| PDC 5070. |
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| I cannot upload the images | The SD card is inserted | The memory card has a higher |
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| from the internal memory | inside the SD card slot. | priority than the internal |
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| of the PDC 5070 camera |
| memory for image storage, |
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| to PC. |
| image transfer or deletion. |
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| My memory card is not | Some brands of memory | Try another brand of memory |
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| recognized by the camera | cards may not have their | card with your camera. If |
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| when it is inserted into the | physical dimensions | problem still exist, please visit |
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| card slot. | meeting the international |
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| standard. As a | for customer service. |
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| consequence, these cards |
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| will not be recognized by |
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| your camera. |
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70 | Polaroid PDC 5070 Digital Camera User Guide | |||
