10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for help line contact details.

 

Symptom

Problem

Solution

 

 

 

 

 

 

 

I receive an error message

“PDC 5070 Camera Driver”

Shut down all other

 

 

when I am installing “PDC

does not load.

applications and attempt to

 

 

5070 Camera Driver”.

 

reinstall the driver.

 

 

 

 

Check the USB controller in

 

 

 

 

your BIOS if they are activated.

 

 

 

 

If these do not work, contact

 

 

 

 

your national customer support

 

 

 

 

representative.

 

 

 

 

 

 

 

I cannot upload images to

Connection failure.

Check all cable connections are

 

 

my computer.

 

secured.

 

 

 

 

 

 

 

 

Camera driver is not

You need to install the camera

 

 

 

installed.

driver for Windows 98SE

 

 

 

 

systems.

 

 

 

 

 

 

 

I cannot run the PDC 5070

Conflict with another

If you have any other camera

 

 

Camera Driver.

camera driver capture

installed on your computer,

 

 

 

device.

remove the camera and its

 

 

 

 

driver completely from your

 

 

 

 

system to avoid conflict with

 

 

 

 

PDC 5070.

 

 

 

 

 

 

 

I cannot upload the images

The SD card is inserted

The memory card has a higher

 

 

from the internal memory

inside the SD card slot.

priority than the internal

 

 

of the PDC 5070 camera

 

memory for image storage,

 

 

to PC.

 

image transfer or deletion.

 

 

 

 

 

 

 

My memory card is not

Some brands of memory

Try another brand of memory

 

 

recognized by the camera

cards may not have their

card with your camera. If

 

 

when it is inserted into the

physical dimensions

problem still exist, please visit

 

 

card slot.

meeting the international

http://www.polaroid-digital.com

 

 

 

standard. As a

for customer service.

 

 

 

consequence, these cards

 

 

 

 

will not be recognized by

 

 

 

 

your camera.

 

 

70

Polaroid PDC 5070 Digital Camera User Guide

www.polaroid-digital.com

Page 70
Image 70
Polaroid PDC 5070 manual Troubleshooting Problems, Symptom Problem Solution