10 Troubleshooting Problems

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

Solution

I receive an error message

“Polaroid PDC 5080 Camera

Shut down all other applications and

when I am installing

Driver” does not load.

attempt to reinstall the driver.

“Polaroid PDC 5080

 

 

 

Check to see if the USB controller in your

Camera Driver”.

 

 

BIOS if it is activated. Please refer to

 

 

 

 

Polaroid website for how to active USB

 

 

controller in BIOS

 

 

 

I cannot upload images to

Connection failure.

Check all cable connections are secured.

my computer.

 

 

Camera Driver is not

You need to install the camera driver for

 

 

installed.

Windows 98SE systems.

 

 

 

I cannot run the “Polaroid

Conflict with another camera

If you have another camera installed on

PDC 5080 Camera

driver or capture device.

your computer, remove it and it’s driver

Driver”.

 

completely from your system to avoid

 

 

conflicting with your PDC 5080.

 

 

 

My CD Installation wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

switched off or the CD-ROM

on “My Computer”. Click “Properties”.

 

is disconnected.

Select “Device Manager”. Double click

 

 

on “CD-ROM”, double click on “CD-R

 

 

(normally the manufacturer’s name. Click

 

 

on “Settings”. Ensure both “Auto insert

 

 

notification” and the “disconnect” are

 

 

ticked. If you change the settings the

 

 

computer will ask you to restart your PC.

 

 

Click “Yes”.

 

 

 

Polaroid PDC 5080 Digital Camera User Guide

73

www.polaroid-digital.com

 

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Polaroid PDC 5080 manual Troubleshooting Problems