FAQ’S (FREQUENTLY ASKED QUESTIONS)

My TV does not have an optical output.

How do I connect my audio?

You have several options for connecting your audio:

Use the optical output of your cable/satellite box and connect directly to the SurroundBar 3000 using the optical cable.

Use the headphone output of your TV and connect directly to the SurroundBar 3000 using a 3.5mm stereo analog cable (not provided).

Use the RCA audio outputs (white/red pair) on your TV and connect directly to the SurroundBar 3000 using a 3.5mm to Stereo RCA analog cable (not provided).

What if my provided optical cable is too short?

We did our best to provide a cable of adequate length; however, there might be a few setup instances in which the cable may be too short. If that is your situation, your local electronics store will have cables that

meet your required length.

Why am I not hearing any sound from my SurroundBar 3000 when using the provided (optical) cable?

The SurroundBar 3000 is expecting the audio to be in 2-channel format. You may need to change your TV or cable/satellite box audio settings accordingly.

My audio sounds strange and distorted.

Your SurroundBar 3000 requires a clean, unaltered stereo signal for proper audio performance. If the sound from your SurroundBar 3000 is strange or distorted, then check the audio menus of whatever source(s) are connected to your SurroundBar 3000 and make sure any audio processing is turned off.

Why can’t I successfully program the SurroundBar 3000 to respond to my remote control?

There are many remote control formats, and we have done our best to make the SurroundBar 3000 compatible with the most popular brands. However, there are likely some cases in which the bar will not be able to learn your remote codes. In this case, please use the remote control provided with the SurroundBar 3000 product or try a different universal remote control.

How do I control the SurroundBar 3000?

There are three ways to control your SurroundBar 3000:

Use the touch-sensitive buttons on the front of the bar.

Use the provided remote control.

Program the SurroundBar 3000 to respond to your existing remote (see included instructions).

My SurroundBar 3000 was responding to commands, but now it isn’t. What should I do?

In this rare event, simply turn off the power (switch located on the back of the bar), wait a few seconds, and then turn the power back on. This should restore control.

How do I erase previously learned remote control commands?

If you have programmed your SurroundBar 3000 to respond to a remote control and you no longer want it to do so, then you can erase the codes by pressing the LEARN key for about two seconds while the unit is in standby mode (power LED is red). The SurroundBar 3000 will continue to respond

to the provided credit card remote control.

Can I adjust the subwoofer level control from the bar keypad if I cannot locate the provided remote control?

Yes. You can control the subwoofer volume from the bar keypad by tapping the LEARN button prior to using the volume buttons. When you are done with the adjustment tap the LEARN button again.

To contact Customer Service:

If you have a question or comment, please feel free to call us or email us. In North America and Canada, call Polk Audio Customer Service: 800-377-7655 (M-F 9-6 EST) or via email polkcs@polkaudio.com. Outside the US, call 410-358-3600.

10 Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)

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Polk Audio 3000 manual What if my provided optical cable is too short?, My audio sounds strange and distorted

3000 specifications

Polk Audio has long been celebrated for its commitment to delivering high-quality audio experiences, and the Polk Audio 3000 stands as a testament to this dedication. This versatile speaker system is designed to meet the needs of audiophiles and casual listeners alike, providing exceptional sound performance across a variety of applications.

One of the standout features of the Polk Audio 3000 is its innovative driver technology. The speaker incorporates a series of dynamic balance drivers that are engineered to minimize distortion while maximizing clarity and detail. This ensures that users can experience their favorite music, movies, and games with stunning precision and a true-to-life soundstage. The woofers deliver deep, rich bass, while the tweeters provide smooth, extended highs, resulting in a balanced audio profile.

Additionally, the Polk Audio 3000 boasts advanced connectivity options that cater to modern audio needs. The speaker is equipped with both wired and wireless capabilities, making it easy to pair with various devices, including smartphones, tablets, and televisions. The inclusion of Bluetooth technology allows for seamless streaming, enabling users to enjoy their favorite playlists without the need for cumbersome cables.

In terms of design, the Polk Audio 3000 features a sleek, modern aesthetic that will complement any home decor. Its compact size makes it easy to integrate into any space, and it can be positioned on shelves, stands, or mounted for added versatility. The high-quality materials used in the construction not only contribute to the stylistic appeal of the speaker but also ensure durability and longevity.

Another notable characteristic of the Polk Audio 3000 is its user-friendly interface. The simple controls allow for easy operation, making it accessible for individuals of all ages and technical backgrounds. Whether adjusting the volume, switching between inputs, or fine-tuning sound settings, users will appreciate the straightforward functionality.

Overall, the Polk Audio 3000 represents a perfect blend of cutting-edge technology, elegant design, and impressive sound quality. This speaker system is well-suited for anyone looking to elevate their audio experience, making it an excellent choice for music enthusiasts, movie lovers, and gamers. With Polk Audio's reputation for quality and innovation, the 3000 promises to deliver an audio experience that exceeds expectations.