Selecting Audio and Video Devices for Use with Polycom PVX
Symptom | Problem | Solution | |
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The audio volume level increases or | This is normal operation. | The audio returns to its normal level | |
decreases slightly when you start |
| automatically. | |
the Polycom PVX application. |
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When using a SoundStation2 or | The speaker volume is not adjusted | Adjust your Windows volume control | |
SoundStation2W with the Computer | correctly. | settings: | |
Calling Kit, the volume from the |
| 1. | Click Start and go to Settings > |
SoundStation2 or SoundStation2W |
| ||
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| Control Panel > Sounds and | |
is too loud or too soft. |
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| |
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| Audio Devices. | |
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| 2. Click the Volume tab. | |
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| 3. | In the Speaker Settings section, |
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| click Speaker Volume. |
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| 4. In the Speaker Volume dialog | |
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| box, adjust the volume, and |
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| then click OK. |
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| 5. In the Device Volume section, | |
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| click Advanced. |
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| 6. Adjust the Line In volume, and | |
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| then choose Options > Exit. |
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The audio is delayed (lip sync is off). | The camera is using a large | Determine whether the camera has | |
| percentage of the CPU. | ||
| Note: This can happen with new | disable echo cancellation using the | |
| camera's configuration software. | ||
| cameras (such as the Logitech | ||
| QuickCam Fusion or the Logitech | If the camera is using other special | |
| QuickCam Pro 5000). | features (such as face tracking), use | |
|
| the camera’s configuration software | |
|
| to disable these features. | |
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| If you are using Windows XP, you | |
|
| can use PVX internal echo | |
|
| cancellation instead. To do this, go | |
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| to Setup > Audio and set Echo | |
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| Cancellation to Internal. | |
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Copyright Information
© 2006 Polycom, Inc. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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