Miscellaneous problems, NetWare error message table | HP 232664-006

NetWare error message table

Error message	Action

Adapter IRQ or memory	Run the System Configuration
settings not set	Utility.

Unable to allocate resource	Apply any relevant NetWare
tag	patches. Contact your service
	provider.
Unable to register	Apply any relevant NetWare
NetWare hardware options	patches. Run Diagnostics on the
	RILOE II.

Remote Insight interface	Upgrade CPQRI.NLM to a newer
type unknown	version.
Unable to initialize the	Run Diagnostics on the RILOE II.
RILOE II

Unable to allocate memory	Check available NetWare
	resources.

RILOE II not found	The RILOE II board is not installed
	in the server. The board must be
	installed before loading the device
	driver.

Miscellaneous problems

The following sections provide troubleshooting information for miscellaneous errors.

Accessing System Partition Utilities

When booting a ProLiant server configured with a RILOE II and F10 is selected to access the System Partition Utilities, an error message may be displayed stating that the system is not configured. The error message is false. The server is properly configured.

After entering the date and time and pressing Enter, the server immediately reboots. The System Partition Utility options are never displayed. The problem recurs on subsequent reboots when F10 is pressed.

NOTE: The problem does not occur when pressing F8 to access RBSU.

To access the System Partition Utilities:

1.Remove the RILOE II and reboot the server.

2.Press F10 to access the System Partition Utilities.

Inability to reboot the server

If you added the RILOE II board to a previously configured server, run RBSU F8 to properly configure the RILOE II with the server information. See Configuring the RILOE II (on page 19) for more information on using RBSU F8.

Make sure the RILOE II is installed in a supported PCI slot. For more information, See the "Server PCI slot and cable matrix" ("Server PCI Slot and Cable Matrix" on page 174) to verify the PCI slot configuration for the server. If the server is not listed, See the HP website (http://www.hp.com/servers/lights-out)for an updated table.

Troubleshooting the RILOE II 178

Image 178

HP 232664-006 manual Miscellaneous problems, NetWare error message table, Accessing System Partition Utilities

Contents

HP Remote Insight Lights-Out Edition II User Guide Audience assumptions Contents Riloe II security Directory servicesSystems Insight Manager integration Directory-enabled remote management 103 Scripting, command line, and utility options 110 Troubleshooting the Riloe 173 Regulatory compliance notices 195 Directory Services schema 187Technical support 194 Acronyms and abbreviations 199 Index 202 Operational overview Riloe II kit contentsNew in this release Virtual Power Button cable 4-pin Installing the Riloe Preparing to install Riloe Remote Insight cable configuration Keyboard/mouse adapter cable configuration Installing Riloe II in the server Installing Internal Cables Installing a Remote Insight cable 16-pin Connecting external cables to RiloeInstalling a Virtual Power Button cable 4-pin Installing a Remote Insight cable 30-pin Keyboard/mouse adapter cable connection Headless server deployment Monitor cable connection AC power adapter connection LAN cable connection Powering up the server Remote setup Configuring the RiloeConfiguration options ROM-Based Setup Utility F8 Microsoft device driver support Installing Riloe II device driversSmartStart setup of Riloe Novell NetWare device driver support Disabling DNS/DHCP Linux device driver support Configuring the Riloe II Using the Riloe Accessing Riloe II for the first time Using the Riloe II Managing the user and configuration settings of the Riloe Features of the RiloeUser configurations and settings Adding authorized users Click User Settings on the Administration tabClick Restore User Information Modifying an existing users profile Network settings Click Network Settings in the Administration tab Parameter Default value Definition Global settings Administration Click Global Settings External power connector to the operating system agent Snmp alerts and settings Riloe Generating Test Alerts Click Apply Snmp SettingsSnmp Pass-through Status Disabling Alerts Two-Factor Authentication Settings Security Settings Riloe II firmware updates Using the Remote Console Local Cursor Using Enhanced Features of the Remote ConsoleRemote Console Information Option Refresh Recommended server settings Recommended client settingsRemote Console Linux settings Microsoft Windows 2000 settings Red Hat Linux and Suse Linux server settings Microsoft Windows Server 2003 settingsMicrosoft Windows NT 4.0 and Windows 2000 settings Novell NetWare settings Supported hot keys Click Reset Sequences on the Remote Console tab Video replays of previous server Reset SequencesWindows EMS console Terminal Services pass-through option Terminal Services Client requirements Terminal Services pass-through installation Windows RDP Pass-Through serviceWindows 2000 Terminal Services port change Terminal Services warning message Enabling the Terminal Services Pass-Through optionTerminal Services Pass-Through status FileImport Terminal Services button display Remote Console and Terminal Services clientsTroubleshooting Terminal Services ComputerPropertiesRemoteRemote Desktop Using virtual devices ManagementSystem ToolsEvent ViewerApplication Virtual power Virtual media Select Local Media Drive Riloe II Virtual FloppyClick Connect Virtual Floppy operating systems notes MS-DOS Mounting USB Virtual Media Floppy in Linux Virtual Floppy screenUploading a diskette image to the remote server Changing Virtual Floppy drive settings Submit Changes Copying files on the host server to the Virtual Floppy drive Diskette Image Utility Using the Riloe II Using the Riloe II Riloe II Virtual CD-ROM Select Local CD-ROM Drive Virtual Media CD-ROM operating system notes Mounting USB Virtual Media CD-ROM in Linux Creating Riloe II disk image filesClick Create Disk Image Cancel Resetting the Riloe II to the factory default settingsVirtual Media applet timeout Riloe II Virtual Media privilege Pocket PC access with Riloe Getting help Using the Riloe II Using the Riloe II Using the Riloe II General security guidelines Password guidelinesRiloe II security Encryption Setting up local user accounts Two-factor authenticationSetting up two-factor authentication for the first time Click View/Modify Click Add a certificate Setting up directory user accounts Two-factor authentication user certificatesClick View/Modify Two-factor authentication login Introduction to certificate services Certificates Configuring Automatic Certificate Request Installing certificate servicesVerifying directory services Select FinishCloseOK Securing Rbsu Integrating Riloe II with Systems Insight Manager Systems Insight Manager integrationSystems Insight Manager functional overview Systems Insight Manager status Systems Insight Manager identification and associationSystems Insight Manager links Configuring Systems Insight Manager identification Systems Insight Manager systems lists Receiving Snmp alerts in Systems Insight Manager Systems Insight Manager port matching Systems Insight Manager integration Overview of directory integration Directory servicesBenefits of directory integration HP Extended schema Schema-freeHow directory integration works Schema-free scripted setup Setup for Schema-free directory integrationSchema-free browser-based setup Active Directory preparation Better Login Flexibility Schema-free HPLOMIG-based setup Schema-free setup optionsMinimum Login Flexibility Maximum Login Flexibility Features supported by HP schema directory integration Setting up HP schema directory integrationSetting up directory services Directory services support Schema required software Schema Preview Schema installerSetup Directory services Active Directory installation prerequisites Management snap-in installerDirectory services for Active Directory Results Directory services preparation for Active Directory Snap-in installation and initialization for Active Directory NewHPObject Directory services Directory services objects Active Directory snap-ins Active Directory role restrictions Directory services Active Directory Lights-Out management EDirectory installation prerequisites Directory services for eDirectorySnap-in installation and initialization for eDirectory Directory services Directory services Directory Services objects for eDirectory Role managed devices Members EDirectory Role Restrictions Enforced client IP address or DNS name accessTime restrictions Lights-Out Management Directory settings User login using directory services Name or multi-host DNS name. If an IP address is Group administration Click Test Directory Settings Directory tests Using existing groups Directory-enabled remote managementIntroduction to directory-enabled remote management Creating roles to follow organizational structure Using multiple roles Role time restrictions How directory login restrictions are enforcedRestricting roles Role address restrictions User address restrictions User restrictionsHow user time restrictions are enforced Creating multiple restrictions and roles Using bulk import tools Directory-enabled remote management Overview of the Lights-Out DOS utility Scripting, command line, and utility optionsCommand line arguments Cpqlodos general guidelines Ribcl XML Commands for Cpqlodos Virtfloppy Cpqlodos parameter Cpqlodos runtime errorAdduser runtime errors Adduser parameters Lights-Out directories migration utilities Pre-migration checklistCompatibility Hpqlomig operation HP Lights-Out directory packageFinding management processors 16.100.225.20RILOEII1.20RILOE2DBuserpasswordDefault Schema Upgrading firmware on management processors Selecting a directory access method Naming management processors Configuring directories when HP Extended schema is selected Scripting, command line, and utility options Setting up management processors for directories Hpqlomgc operation Management processor directory settings are updated Launching Hpqlomgc using application launchFirmware version is validated and updated if necessary Directory is updated Hpqlomgc command language RILOE2CONFIG Lights-Out Configuration Utility RILOE2CONFIG Create a customized list Create a custom commandCreate a task Click QueriesDevice Application Launch using Systems Insight ManagerQuery definition in Systems Insight Manager Select Management Processor and click OK Batch processing using the Lights-Out Configuration Utility Lights-Out Configuration Utility parameters Using Perl with the XML scripting interface XML enhancements Opening an SSL connection Sending the XML header and script body Readloop Scripting, command line, and utility options Hponcfg supported operating systems Hponcfg requirements Windows server installation Installing HponcfgUsing Hponcfg Linux server installation Using Hponcfg on Linux servers Hponcfg command line parameters Using Hponcfg on Windows servers Obtaining an entire configuration Obtaining a specific configuration Setting a configuration Remote Insight command languageRibcl sample scripts Ribcl general guidelines Data types XML headerResponse definitions Login parameters LoginRibcl runtime errors Ribcl Userinfo Login runtime errorsUserinfo runtime error Adduser Adduser parameters Deleteuser Adduser runtime errorsDeleteuser runtime errors Deleteuser parameter Getuser parameter Getuser runtime errorsGetuser Getuser return messages Moduser Moduser Parameters Moduser runtime errors Getallusers Getallusers parameters Getallusers runtime errorsGetalluserinfo Getallusers return messages Getalluserinfo parameters Getalluserinfo runtime errorsRibinfo Getalluserinfo return messages Resetrib Getnetworksettings Getnetworksettings Runtime Errors Getnetworksettings ParametersGetnetworksettings Return Messages Modnetworksettings Modnetworksettings Parameters Scripting, command line, and utility options Getglobalsettings parameters GetglobalsettingsModnetworksettings Runtime Errors Getglobalsettings runtime errors Modglobalsettings Modglobalsettings parameters Scripting, command line, and utility options Cleareventlog Runtime Errors UpdateribfirmwareModglobalsettings runtime errors Cleareventlog Getfwversion Hotkeyconfig Hotkeyconfig parameters Getdirconfig Dirinfo Getdirconfig runtime errors Getdirconfig return messages Moddirconfig Dirinfo Login Ribcl Moddirconfig parameters Resetserver Serverinfo Insertvirtualfloppy Resetserver parametersInsertvirtualfloppy Runtime Errors Ejectvirtualfloppy Copyvirtualfloppy Getvfstatus Getvfstatus Parameters Getvfstatus Runtime ErrorsSetvfstatus Getvfstatus Return Messages Gethostpowerstatus Sethostpower Getvpbcablestatus Getallcablesstatus GettwofactorsettingsGetallcablesstatus Runtime Errors Getallcablesstatus Parameters Gettwofactorsettings runtime errors ModtwofactorsettingsGettwofactorsettings parameters Gettwofactorsettings return messages Example of enabling Two-Factor Authentication Importing a CA and a user certificate example Modtwofactorsettings parameters Modtwofactorsettings runtime errors Supported client operating systems and browsers Troubleshooting the RiloeSupported hardware and software Server PCI Slot and Cable Matrix USB PCI Network connection problems Inability to connect to the board through the NIC NetWare initialization errors Alert and trap problemsWeb browser not connecting to the Riloe II IP address Accessing System Partition Utilities Miscellaneous problemsNetWare error message table Inability to reboot the server Switch settings SW3 to force ROM upgrade Inability to upgrade the Riloe II firmwareInterpreting LED indicators Incorrect time or date of entries in the event log Resetting the Riloe II to Factory Default Settings Login name and password problemsRemote Console mouse control issue Virtual Floppy media applet is unresponsive Additional information on the state of the host server Troubleshooting the host serverVideo Problems Information logs Integrated Management Log Event Log Entries Not connect to the specified IP address Subsystem Failure Codes Directory Services errors Restarting the host server Invalid credentials Directory Server timeoutDirectory Server connect failed Invalid Directory Server address or port Directory Services schema HP Management Core Ldap OID classes and attributes HpqTarget Core attributesCore class definitions HpqRole HpqPolicyDN HpqRoleIPRestrictionDefaultCore attribute definitions HpqRoleMembership HpqRoleTimeRestriction HpqRoleIPRestrictions Lights-Out Management class definitions Lights-Out Management classesLights-Out Management attributes HpqLOMv100 HpqLOMRightRemoteConsole HpqLOMRightLoginLights-Out Management attribute definitions HpqLOMRightVirtualMedia HpqLOMRightLocalUserAdmin HpqLOMRightServerResetHpqLOMRightConfigureSettings Before you contact HP Technical supportHP contact information Class a equipment Regulatory compliance noticesFederal Communications Commission notice Class B equipment Modifications Canadian notice Avis CanadienEuropean Union regulatory notice Class a equipment Italy France Bsmi notice Japanese notice Acronyms and abbreviations ILO IML Ribcl Index 77, 78, 81, 83, 85, 92, 99, 106, 114 16, 20, 21 Index