Interpreting LED indicators ............................................................................................................

179

Invalid Source IP address..............................................................................................................

179

Login name and password problems ..............................................................................................

180

Remote Console mouse control issue ..............................................................................................

180

Resetting the RILOE II to Factory Default Settings ..............................................................................

180

Virtual Floppy media applet is unresponsive....................................................................................

180

Video Problems ...........................................................................................................................

181

Troubleshooting the host server ...............................................................................................................

181

Additional information on the state of the host server........................................................................

181

Information logs ..........................................................................................................................

181

Restarting the host server ..............................................................................................................

185

Directory Services errors.........................................................................................................................

185

Directory Server connect failed......................................................................................................

186

Invalid credentials .......................................................................................................................

186

Invalid Directory Server address or port..........................................................................................

186

Directory Server timeout ...............................................................................................................

186

Unauthorized, couldn't find RILOE II object .....................................................................................

186

Unauthorized, no readable roles ...................................................................................................

187

Unable to read restrictions on object ..............................................................................................

187

Time restriction not satisfied ..........................................................................................................

187

IP restriction not satisfied ..............................................................................................................

187

Unauthorized ..............................................................................................................................

187

Directory Services schema .........................................................................................................

187

HP Management Core LDAP OID classes and attributes..............................................................................

187

Core classes ...............................................................................................................................

187

Core attributes ............................................................................................................................

188

Core class definitions ...................................................................................................................

188

Core attribute definitions ..............................................................................................................

189

Lights-Out Management specific LDAP OID classes and attributes ................................................................

191

Lights-Out Management classes .....................................................................................................

191

Lights-Out Management attributes ..................................................................................................

191

Lights-Out Management class definitions.........................................................................................

191

Lights-Out Management attribute definitions ....................................................................................

192

Technical support......................................................................................................................

194

Before you contact HP............................................................................................................................

194

HP contact information...........................................................................................................................

194

Regulatory compliance notices ...................................................................................................

195

Federal Communications Commission notice.............................................................................................

195

Class A equipment.......................................................................................................................

195

Class B equipment .......................................................................................................................

195

Modifications..............................................................................................................................

196

Declaration of conformity for products marked with the FCC logo, United States only ...........................

196

Canadian notice (Avis Canadien)............................................................................................................

196

European Union regulatory notice ...........................................................................................................

196

BSMI notice ..........................................................................................................................................

198

Japanese notice ....................................................................................................................................

198

Acronyms and abbreviations......................................................................................................

199

Index.......................................................................................................................................

202

Contents 7