User Guide

Multiple Keys Per Line

Each line on the phone can be configured to have more than one line key associated with it. In this case, the display would look like the following:

Multiple Call Appearance

Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call rings on the same line. In the first example on the right, extension 9301 is in an outbound call with 9304. The second example shows an incoming call from John Brown.

To answer the call, put the original call on hold or press the key to access the new call. Softkey labels are updated on the display with the following options:

Answer the incoming call. This places the original call on hold and refreshes the softkey labels as shown in the third example. If more than two call appearances are in use, two appear on the display and the total number is indicated by a counter at the bottom right corner of the display. For example, “2/3” indicated that the highlighted call is the second one out of a total of three.

Reject the incoming call.

Forward the incoming call to another extension.

In the example, another outbound call can be placed on the same first line.

1.Press Hold during the first call.

2.Press NewCall to obtain a dial tone and a new call appearance for a second call.

Example 1

Example 2

Example 3

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Polycom IP 600 SIP manual Multiple Keys Per Line, Multiple Call Appearance