Chapter 5 - Basic Operations

To mute a participant using MGC Manager:

In the Monitor or the Status pane, right-click the participant icon, and then click Mute Audio to mute the audio signal, or click Mute Video to mute the video signal.

Alternatively, click the Participant icon and then click the Mute Audio button or Mute Video button on the Participant Toolbar.

The menu changes to UnMute Audio, or UnMute Video (respectively).

The appropriate Audio or Video icon appears in the Audio or

Video columns of the Monitor and Status panes.

For information about additional muting options, refer to the MGC

Manager User’s Guide, Volume I, Chapter 6.

Locking and Unlocking a Conference

You can lock or unlock On Going Conferences and thus control access of undefined dial-in participants to these conferences. The Lock/Unlock option is dynamic and can be applied any time before or during the conference. This feature is used to:

Limit the number of undefined dial-in participants connecting to the conference in order to save resources.

Prevent other participants from connecting to the conference once all the required participants have already been connected.

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Polycom MGC-100, MGC-50 manual Locking and Unlocking a Conference, To mute a participant using MGC Manager

MGC-50, MGC-100 specifications

The Polycom MGC (Multipoint Gateway Controller) series includes notable models such as MGC-100 and MGC-50, designed to enhance video and audio conferencing capabilities in various organizational setups. These systems are pivotal for facilitating effective communication in a world where remote collaboration is increasingly essential.

The Polycom MGC-100 serves as a powerful multipoint control unit (MCU), allowing multiple concurrent video and audio sessions. It is particularly suitable for larger enterprises and organizations that require sophisticated conferencing capabilities. Supporting both standard definition (SD) and high definition (HD) video, the MGC-100 can manage high-quality video streams seamlessly. Its ability to integrate with different conferencing systems and technologies makes it a versatile tool for enterprises looking to enhance their collaboration efforts.

Some standout features of the MGC-100 include its support for a wide range of protocols, including H.323 and SIP, ensuring compatibility with various endpoint devices. This model can accommodate a substantial number of participants, depending on the configuration, with options for scalability. The system also boasts advanced features such as content sharing, enabling users to present slides, documents, and other materials during conferences.

On the other hand, the Polycom MGC-50 is designed for smaller organizations or departmental use. While it provides fewer simultaneous sessions than the MGC-100, it still offers robust features that make it ideal for moderate conferencing needs. The MGC-50 also supports both H.323 and SIP protocols, ensuring smooth interoperability with various video conferencing endpoints. This model features straightforward management capabilities, allowing administrators to set up and control conferences with ease.

Both models are built with advanced video processing technologies, ensuring high-quality audio and video transmission. The inclusion of error correction and packet loss recovery technologies further enhances user experience, minimizing disruptions during calls. The systems also support a variety of codecs, ensuring optimal performance across different network conditions.

In terms of characteristics, both the MGC-100 and MGC-50 emphasize reliability and ease of use. They come with user-friendly interfaces and remote management capabilities, making it simple for IT professionals to maintain and configure the systems. In conclusion, the Polycom MGC series, with its MGC-100 and MGC-50 models, exemplifies a commitment to quality and performance in multipoint conferencing, catering to diverse organizational needs while facilitating effective communication strategies.