MGC-50/MGC-100 Getting Started Guide

Participant Level Monitoring

In addition to the data that appears in the Status and the Monitor panes, you can view detailed information about the connection parameters and status of each of the conference participants. This is especially useful if there is a problem during the connection of the participant to the conference.

To check the properties of a participant:

In the Status pane, the Browser pane or the Monitor pane, double-click the participant icon. Alternatively, right-click the participant icon, and then click Properties.

The Participant’s Properties dialog box opens, displaying the following tabs: Identification, Advanced, Connection Info1, Connection Info2, Resource Details, Disconnection Cause, H221 (ISDN)/H245 (IP) and Video Sources. These tabs contain information that is relevant only to the participant’s status while the conference is running and are mainly used for monitoring when there are connection problems.

The Participant Properties can be displayed for all connected participants or disconnected defined participants. Undefined dial-in participants who disconnect from the conference are removed from the Participants list and cannot be monitored.

For a description of these tabs, refer to the MGC Manager User’s Guide, Volume I, Chapter 5.

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Polycom MGC-50, MGC-100 manual Participant Level Monitoring, To check the properties of a participant

MGC-50, MGC-100 specifications

The Polycom MGC (Multipoint Gateway Controller) series includes notable models such as MGC-100 and MGC-50, designed to enhance video and audio conferencing capabilities in various organizational setups. These systems are pivotal for facilitating effective communication in a world where remote collaboration is increasingly essential.

The Polycom MGC-100 serves as a powerful multipoint control unit (MCU), allowing multiple concurrent video and audio sessions. It is particularly suitable for larger enterprises and organizations that require sophisticated conferencing capabilities. Supporting both standard definition (SD) and high definition (HD) video, the MGC-100 can manage high-quality video streams seamlessly. Its ability to integrate with different conferencing systems and technologies makes it a versatile tool for enterprises looking to enhance their collaboration efforts.

Some standout features of the MGC-100 include its support for a wide range of protocols, including H.323 and SIP, ensuring compatibility with various endpoint devices. This model can accommodate a substantial number of participants, depending on the configuration, with options for scalability. The system also boasts advanced features such as content sharing, enabling users to present slides, documents, and other materials during conferences.

On the other hand, the Polycom MGC-50 is designed for smaller organizations or departmental use. While it provides fewer simultaneous sessions than the MGC-100, it still offers robust features that make it ideal for moderate conferencing needs. The MGC-50 also supports both H.323 and SIP protocols, ensuring smooth interoperability with various video conferencing endpoints. This model features straightforward management capabilities, allowing administrators to set up and control conferences with ease.

Both models are built with advanced video processing technologies, ensuring high-quality audio and video transmission. The inclusion of error correction and packet loss recovery technologies further enhances user experience, minimizing disruptions during calls. The systems also support a variety of codecs, ensuring optimal performance across different network conditions.

In terms of characteristics, both the MGC-100 and MGC-50 emphasize reliability and ease of use. They come with user-friendly interfaces and remote management capabilities, making it simple for IT professionals to maintain and configure the systems. In conclusion, the Polycom MGC series, with its MGC-100 and MGC-50 models, exemplifies a commitment to quality and performance in multipoint conferencing, catering to diverse organizational needs while facilitating effective communication strategies.