Developer’s Guide SoundPoint IP / SoundStation IP
•After the customer clicks Send Request, the page shown below is pushed to the customer support agent’s phone.
The customer support agent can call the customer by just pressing the Select key, because the highlighted link contains a Tel URI with the customer’s phone number.
To develop an XML API application:
1.Using Microsoft Visual Studio, create a file called webcallback.aspx .
<%@ Page Language="C#" AutoEventWireup="true" CodeFile="WebCallback.aspx.cs" Inherits="WebCallback" %>
<!DOCTYPE html PUBLIC
<html xmlns="http://www.w3.org/1999/xhtml" > <head runat="server">
<title>Web Call Back Request</title> </head>
<body>
<form id="form1" runat="server"> <div>
Please Enter Your Name and Phone # to Ask an Agent to Call Back Immediately:<br />
<br /> Name:<br />
<asp:TextBox ID="BoxName" runat="server" Height="23px" Width="192px"></asp:TextBox><br />
<br />
Phone #<br />
<asp:TextBox ID="BoxNumber" runat="server" Height="22px" Width="192px"></asp:TextBox><br />
<br />
<asp:Button ID="Button1" runat="server" Height="30px" OnClick="Button1_Click" Text="Send Request"
Width="162px" /></div>
</form>
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