Using Polycom® Phones in a
Microsoft® Lync® 2010
Environment
Quick User Guide
For SoundPoint® IP 321/331, 335, 450, 550, 560, and 650, SoundStation® IP 5000 and SoundStation Duo™, VVX® 500 phones, and SpectraLink® 8400 Series handsets running Polycom® UC Software 4.1.0 or later.
Screen display is
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About Your Phone
You can find instructions on how to use your phone in the appropriate Quick User Guide on the Polycom Support Web page:
•SoundPoint IP 321/331, 335, 450, 550, 560, and 650
•SoundStation IP 5000 and SoundStation Duo
•VVX 500
•SpectraLink 8400 Series
This guide describes how your phone functions in a Microsoft Lync environment and details only the differences in behavior due to the presence of Microsoft Lync Server 2010.
Web Info: Using the Calendaring Feature
If you want to use the Calendaring feature on SpectraLink 8400 Series handsets and VVX 500 and 1500 phones, read the appropriate user guide: SpectraLink 8400 Series Wireless Handset User Guide, or VVX 500 Phone User Guide.
Microsoft Lync Presence Icons
The following tables show the Microsoft Lync presence icons that display on Polycom phones.
Table 1: Presence Icons on SoundPoint IP and SoundStation IP Phones
Icons Description
Available
Busy, Do Not Disturb, In a Call
Away, Be Right Back, Inactive
Offline, Unknown
Table 2: Presence Icons on VVX Phones and SpectraLink 8400 Series Handsets
Icons Description
Available
Busy, In a Call
Away, Be Right Back, Inactive
Do Not Disturb
Offline
Unknown
Phone Features
Microsoft Lync enables you to use all Polycom UCS telephony features, presence, and IM. Sign into your
•Answer, place, and end calls
•Hold and resume calls
•Transfer calls
•Set up conference calls
•Forward incoming calls
•Access voicemail
•Set your presence status
•Manage your Lync contacts
•Send and receive instant messages
Tip: When to Press the More Soft Key
If you see a More soft key in the rightmost soft key position, press it to display additional soft keys.
You may need to press the More soft key to display the SignIn, SignOut, Contacts, and Add soft keys.
Note:
Supported
You cannot initiate, split, or end a
Signing Into Microsoft Lync
Signing into Lync on your phone enables you to view and place calls to your Lync contacts. The Lync Sign In screen displays the first time your phone connects to the network.
Afterward, you can access the Sign In and Sign Out screens in two ways:
•Press the SignIn or SignOut soft key.
•Press the Menu key and select Settings > Features > Microsoft Lync > SignIn or SignOut.
The following figures show the Lync Sign In screen on various Polycom phones.
