20
TROUBLE SHOOTING

Check the following guide for the possible cause of a problem before contacting service.

Symptom
No Power
The power is on, but DVD
player does not work
No Picture
The playback picture is poor
The DVD player does
not start playbac
No Sound
The Remote Control
does not work properly
Cause
The power cord is disconnected.
No disc is inserted.
The TV is not set to receive DVD
signal output.
The video cable is not connected
securely.
The connected TV power is turned off.
The equipment connected with the
audio cable is not set to receive
DVD signal output.
The audio cable is not connected
securely.
The power of the equipment connected
with the audio cable is turned off.
The Digital Audio Output is set to
the wrong position.
The disc is dirty.
No disc is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed with the
guide.
The disc is dirty.
A menu is on the TV screen.
The remote control is not pointed at
the remote sensor of the DVD player.
The remote control is too far from
the DVD player.
There is an obstacle in the path of the
remote control and the DVD player.
The batteries in the remote con-
trol are exhausted.
Correction
Plug the power cord into the wall
outlet and unit securely.
Insert a disc. (Check that the DVD or au-
dio CD indicator in the DVD display is lit.)
Select the appropriate video input mode
on the TV so the picture from the DVD
player appears on the TV screen.
Connect the video cable into the
jacks securely.
Turn on the TV.
Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD player.
Connect the audio cable into the
jacks securely.
Turn on the equipment connected with
the audio cable.
Set the Digital audio Output to the correct
position, then turn on the DVD player
again by pressing the POWER button.
Clean the disc.
Insert a disc
Insert a playable disc. (Check the disc
type, color system and Regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray cor-
rectly inside the guide.
Clean the disc.
Press the SET UP button to turn off
the menu screen.
Point the remote control at the remote
sensor of the DVD player.
Operate the remote control within
about 23ft (7m).
Remove the obstacle.
Replace the batteries with new ones.