Lantronix Ethernet manual Troubleshooting, Diagnostic LED States, Problems and Error Messages

12: Troubleshooting

This chapter discusses how you can diagnose and fix errors quickly without having to contact a dealer or Lantronix. It helps to connect a terminal to the serial port while diagnosing an error to view summary messages that may be displayed. When troubleshooting, always ensure that the physical connections (power cable, network cable, and serial cable) are secure.

Note: Some unexplained errors might be caused by duplicate IP addresses on the network. Make sure that your unit's IP address is unique.

Diagnostic LED States

Condition	Channel 1 Status LED
Network controller error	Blink 3x/4 seconds
Serial number storage	Blink 4x/4 seconds
checksum error
Duplicate IP address present	Blink 5x/4 seconds
No DHCP response	Blink 5x/4 seconds
Setup menu active	Blink 2x/second for 2 seconds, off
	for 2 seconds

Problems and Error Messages

Problem/Message	Reason	Solution
Cannot establish an	Network Name (SSID) in the	Verify Network Name (SSID) for
Infrastructure network	WiBox is not set or does not	the WiBox and AP are exactly the
connection to the WiBox.	match the Access Point (AP).	same. These are case-sensitive.
	The AP has WEP encryption	Enable WEP encryption in WiBox.
	enabled and the WiBox does not	Set encryption key and
	or WEP authentication type does	authentication type to match the
	not match the AP.	AP. Ensure the key is entered in
		HEX notation in both the AP and
		the WiBox.

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