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| Troubleshooting |
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| Problem/Message | Reason | Solution |
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| Cannot establish an Ad Hoc | Ad Hoc network is not enabled in | Enable Ad Hoc network. Set Ad |
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| network connection to the | the WiBox. | Hoc Network Name (IBSS) to |
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| WiBox. |
| match. These are |
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| Note: With 6.x.x.x firmware and |
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| later, there is only one setting for | Infrastructure Network Name | Set the Infrastructure Network |
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| Network Name; it is the same for | (SSID) is set blank or different | Name (SSID) to the same name |
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| both Infrastructure and Ad Hoc | from the Ad Hoc name and the | as the Ad Hoc name. |
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| modes. |
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| WiBox is associated to |
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| Infrastructure Network |
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| The IP address is not set or not | Verify the IP address is set and in |
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| in same subnet as other Ad Hoc | the same subnet for each Ad Hoc |
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| PCs or the WiBox. | device. |
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| Cannot ping or connect to the | The DHCP server is not | Contact the Network |
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| WiBox DHCP name. | automatically setting the DHCP | Administrator to add the WiBox to |
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| name in DNS on the network. | DNS manually. |
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| When you issue the ARP | Your user login does not have | Have your IT department log you |
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| command in Windows, The ARP | the right to use this command on | in with sufficient rights. |
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| entry addition failed: 5 message | this PC. |
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| displays. |
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| When you attempt to assign an | The ARP method only creates a | Telnet back to Port 1. Wait for it to |
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| IP address to the unit by the | temporary password. When you | fail, then Telnet to port 9999 |
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| ARP method and Telnet to the | Telnet to port 1, the connection | again. Make sure you press Enter |
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| device server through port 1, the | should fail. When you Telnet into | within 5 seconds. |
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| connection fails. | port 9999 and do not press Enter |
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| quickly, the device server |
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| reboots, causing it to lose the IP |
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| address. |
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| When you Telnet to port 9999, | To enter Setup Mode via Telnet, | Telnet to port 9999 again and |
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| the Press Enter to go into Setup | the Enter key must be pressed | press Enter as soon as you see |
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| Mode message displays. | within 5 seconds. | the Press Enter to go into Setup |
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| However, nothing happens when |
| Mode message. |
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| you press Enter, or your |
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| connection is closed. |
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| When you Telnet to port 1 to | You may have entered the | Confirm that the Ethernet address |
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| assign an IP address to the | Ethernet address incorrectly with | that you entered with the ARP |
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| device server, the Telnet window | the ARP command. | command is correct. The Ethernet |
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| does not respond for a long time. |
| address must only include |
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| numbers |
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| Windows and usually in Unix, the |
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| segments of the Ethernet address |
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| are separated by dashes. In some |
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| forms of Unix, the Ethernet |
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| address is segmented with |
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| colons. |
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WiBox2100E User Guide | 83 |