Troubleshooting

 

 

 

 

 

 

 

Problem/Message

Reason

Solution

 

 

 

 

 

 

 

Cannot establish an Ad Hoc

Ad Hoc network is not enabled in

Enable Ad Hoc network. Set Ad

 

 

network connection to the

the WiBox.

Hoc Network Name (IBSS) to

 

 

WiBox.

 

match. These are case-sensitive.

 

 

Note: With 6.x.x.x firmware and

 

 

 

 

 

 

 

 

later, there is only one setting for

Infrastructure Network Name

Set the Infrastructure Network

 

 

Network Name; it is the same for

(SSID) is set blank or different

Name (SSID) to the same name

 

 

both Infrastructure and Ad Hoc

from the Ad Hoc name and the

as the Ad Hoc name.

 

 

modes.

 

 

WiBox is associated to

 

 

 

 

Infrastructure Network

 

 

 

 

 

 

 

 

 

The IP address is not set or not

Verify the IP address is set and in

 

 

 

in same subnet as other Ad Hoc

the same subnet for each Ad Hoc

 

 

 

PCs or the WiBox.

device.

 

 

 

 

 

 

 

Cannot ping or connect to the

The DHCP server is not

Contact the Network

 

 

WiBox DHCP name.

automatically setting the DHCP

Administrator to add the WiBox to

 

 

 

name in DNS on the network.

DNS manually.

 

 

 

 

 

 

 

When you issue the ARP –S

Your user login does not have

Have your IT department log you

 

 

command in Windows, The ARP

the right to use this command on

in with sufficient rights.

 

 

entry addition failed: 5 message

this PC.

 

 

 

displays.

 

 

 

 

 

 

 

 

 

When you attempt to assign an

The ARP method only creates a

Telnet back to Port 1. Wait for it to

 

 

IP address to the unit by the

temporary password. When you

fail, then Telnet to port 9999

 

 

ARP method and Telnet to the

Telnet to port 1, the connection

again. Make sure you press Enter

 

 

device server through port 1, the

should fail. When you Telnet into

within 5 seconds.

 

 

connection fails.

port 9999 and do not press Enter

 

 

 

 

quickly, the device server

 

 

 

 

reboots, causing it to lose the IP

 

 

 

 

address.

 

 

 

 

 

 

 

 

When you Telnet to port 9999,

To enter Setup Mode via Telnet,

Telnet to port 9999 again and

 

 

the Press Enter to go into Setup

the Enter key must be pressed

press Enter as soon as you see

 

 

Mode message displays.

within 5 seconds.

the Press Enter to go into Setup

 

 

However, nothing happens when

 

Mode message.

 

 

you press Enter, or your

 

 

 

 

connection is closed.

 

 

 

 

 

 

 

 

 

When you Telnet to port 1 to

You may have entered the

Confirm that the Ethernet address

 

 

assign an IP address to the

Ethernet address incorrectly with

that you entered with the ARP

 

 

device server, the Telnet window

the ARP command.

command is correct. The Ethernet

 

 

does not respond for a long time.

 

address must only include

 

 

 

 

numbers 0-9 and letters A-F. In

 

 

 

 

Windows and usually in Unix, the

 

 

 

 

segments of the Ethernet address

 

 

 

 

are separated by dashes. In some

 

 

 

 

forms of Unix, the Ethernet

 

 

 

 

address is segmented with

 

 

 

 

colons.

 

 

 

 

 

 

WiBox2100E User Guide

83

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Lantronix Ethernet manual Later, there is only one setting for

Ethernet specifications

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