Lantronix Ethernet manual WiBox2100E only, Caps Lock is not on

Models: Ethernet

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Troubleshooting

 

 

 

 

 

 

 

Problem/Message

Reason

Solution

 

 

 

 

 

 

 

 

The IP address you are trying to

Confirm that your PC has an IP

 

 

 

assign is not on your logical

address and that it is in the same

 

 

 

subnet.

logical subnet that you are trying

 

 

 

 

to assign to the device server.

 

 

 

 

 

 

 

 

The device server may not have

Make sure that the Link LED is lit.

 

 

 

a network connection.

If the Link LED is not lit, then the

 

 

 

 

device server does not have a

 

 

 

 

network connection.

 

 

 

 

 

 

 

The device server is not

The most likely reason is the

The serial settings for the serial

 

 

communicating with the serial

wrong serial settings were

device and the device server must

 

 

device it is attached to.

chosen.

match. The default serial settings

 

 

 

 

for the device server are RS-232,

 

 

 

 

9600 baud, 8 character bits, no

 

 

 

 

parity, 1 stop bit, no flow control.

 

 

 

 

 

 

 

When you try to enter the Setup

The issue is most likely

Double-check everything in the

 

 

Mode on the device server via

something covered in the

problem above. Confirm that

 

 

the serial port, you get no

previous problem, or possibly,

Caps Lock is not on.

 

 

response.

you have Caps Lock on.

 

 

 

 

 

 

 

 

You can ping the device server,

There may be an IP address

Turn the device server off and

 

 

but not Telnet to the device

conflict on your network

then issue the following

 

 

server on port 9999.

 

commands at the DOS prompt of

 

 

 

The Telnet configuration port

your computer:

 

 

 

 

 

 

 

(9999) is disabled within the

ARP -D X.X.X.X (X.X.X.X is the IP

 

 

 

device server security settings.

 

 

 

 

of the device server).

 

 

 

 

PING X.X.X.X (X.X.X.X is the IP

 

 

 

 

of the device server).

 

 

 

 

If you get a response, then there

 

 

 

 

is a duplicate IP address on the

 

 

 

 

network. If you do not get a

 

 

 

 

response, use the serial port to

 

 

 

 

verify that Telnet is not disabled.

 

 

 

 

 

 

 

WiBox2100E only:

If you are sure that the serial

You can check to see whether

 

 

You are using the correct

cable is correct, then you may

there is a socket connection to

 

 

serial cable, and the WiBox

not be connecting to the

or from the WiBox by looking

 

 

should be set up correctly,

correct socket of the WiBox.

at the Status LED.

 

 

but you are not

Another possibility is that the

 

 

 

communicating with your

WiBox is not set up correctly

If the Status LED is blinking

 

 

device attached to the WiBox

to make a good socket

consistently, or is completely

 

 

across the network.

connection to the network.

off, then there is a good

 

 

 

 

socket connection.

 

 

 

 

If the Status LED is solid

 

 

 

 

green, then the socket

 

 

 

 

connection does not exist. Use

 

 

 

 

the Connect Mode option C0

 

 

 

 

 

 

WiBox2100E User Guide

84

Page 84
Image 84
Lantronix Ethernet manual WiBox2100E only, Caps Lock is not on