Primera Technology Z1 Troubleshooting, No response from, my printer, Poor printer, quality, loose

Models: Z1

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TROUBLESHOOTING

TROUBLESHOOTING

Problem

Solution

 

 

 

1)Ensure that all the connectors are

 

connectedproperly.

No response from

2)Ensure that the application software

my printer

is installed:

-Disconnect the USB cable and

 

 

reinstall the CD/DVD printer

 

application software.

 

-Reconnect the cable.

 

 

 

1)If the print head is dirty, clean the

 

print head as described in the

 

preventivemaintenanceabove.

Poor printer

2)If the printing density is improper,

adjust the printing desity.

quality

3)If the disc print surface is not

 

 

suitable, change the disc media.

 

Thermal printable media is

 

recommended.

 

 

 

The ribbon cartridge has run out.

Unable to print

Replace the cartridge according to

 

loadingprocedure.

 

 

Portions of input

Reduce the number of lines or use a

data are not

smaller font size.

printed.

 

 

 

 

Remove the cartridge from the printer

Ribbon become

and roll the ribbon with a sharp ended

loose

object at the hub of cartridge until it

 

is tight.

 

 

 

Unplug both USB and Power adapter

Printer or PC

cable from the printer. Reconnect

application hangs

USB and Power adapter cable to

 

printer.

 

 

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Primera Technology Z1 Troubleshooting, No response from, my printer, Poor printer, quality, Unable to print, data are not