Printek MtP300 Series Fault Messages

Daily Operation

Fault Messages

This message is displayed and the Error Indicator flashes whenever the printer runs out of print media. This

may also occur if there has been a paper jam that prevents paper from feeding into the print head. To clear the

error, first clear the jam and/or install new media. For information on how to replace the media supply or to

check for a possible jam, please refer to “Installing Media” on page 4 in the Getting Started section of this

manual.

Next, momentarily press the Paper Feed Button to resume printing.

Note: If the printer has firmware version 2.8 or later, pressing the Paper Feed Button will cause the printer to

perform a Form Feed and then reprint the last print job. If the entire job does not print as expected, the

host program may need to be modified to make use of the printer’s buffer commands. Please refer to

the MtP Series & FieldPro Programmer’s Manual for more information.

It is also possible that a false paper error may be detected when using “black mark” sensing on preprinted

forms. This condition should not occur unless the size of the black mark on the form is larger than the size

allowed for in the host application program. Please refer to the MtP Series & FieldPro Programmer’s Manual

for more information.

This message is displayed and the Error Indicator flashes when the printer is attempting to print and the

Paper Door is not fully closed. To correct this error, make sure that the media is loaded properly, close the

Paper Door, and momentarily press the Paper Feed Button.