7. FAQs
1.Q: No image after installation?
A:a. Check the power supply connections, try plugging into different surge protector and a different power outlet. and whether the indicating led is always on or not;
b.Check the video cable, make sure it is ok.
c.Make sure the monitor is on.
2.Q: Image interference after installation?
A:a. Check the output from the power supply, try plugging into different surge protector and a different power outlet.
b.Check if electromagnetic interference exists in the area, please use some
3.Q: Camera image can’t switch into B/W at night?
A:Open the camera menu to see if "Day/Night Switch" is set as AUTO, if not, please change it to AUTO.
4.Q: Noise is very obvious at night with low illumination.
A:Make sure AGC is ON.
5.Q: The image color is abnormal?
A:a. Make sure the white balance is correctly set as Auto White Balance. b. Enter the menu to restore factory settings.
6.Q: Image appears to be whiter than usual after installation?
A:Check whether the lens aperture was adjusted too large, so that the image appears whiter.
b. Check if the brightness of the monitor is set too high.
7.Q: On installation, image is not clear or has dark corners?
A:a. Adjust focus and zoom of the lens. Make sure the focus is set properly b. Make sure the lens is clean.
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