If the handset is in the telephone base but the handset CHARGE light is not on, see The charge light is off in this section.

It may be necessary to purchase a new battery. Please see “Battery” on page 27.

The telephone might be malfunctioning. Please see “Limited Warranty” on page 40 for further instruction.

The CHARGE light is off.

Clean the charging contacts on the handset and telephone base each month using a pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cords are plugged in correctly and securely.

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone might be malfunctioning. Please see “Limited Warranty” on page 40 for further instruction.

The talk time and standby time of my handset is noticeably shorter than before.

Completely charge and drain the battery two or three times consecutively every three months instead of returning the handset to the telephone base or charger after each use. If the performance does not improve, please buy a new battery.

There is no dial tone.

First, try all the above suggestions.

Move the handset closer to the telephone base. It might be out of range.

The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, contact your local telephone company.

My handset displays CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.

Additional Info

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Radio Shack 43-324 manual Additional Info