43-652.fm Page 15 Friday, August 13, 1999 11:00 AM

TROUBLESHOOTING

We do not expect you to have any problems with your ET-652, but if you do, these suggestions might help.

Problem

Suggestion

 

 

 

 

No dial tone.

Be sure you pressed the correct LINE button.

 

 

 

Check that the phone line and handset cords

 

are securely connected.

 

 

Line 1 works, but Line 2 does

Be sure you pressed the correct LINE button.

not.

 

Check that the line cord is correctly connected

 

 

to an R14 jack. R14 jacks normally have four

 

visible wire contacts.

 

 

Low volume or unusual

Someone has picked up another phone on the

sounds.

same line. Hang up the other phone.

 

 

The LINE 2 indicator stays on

Set LINE 2 DEFEAT on the back of the base to

even when the line is not in

OFF.

use.

 

 

 

Can receive calls, but cannot

Set MODE correctly for the type of service you

make calls.

have (see “Setting the Dialing Mode” on

 

Page 8).

 

 

If you still have problems, disconnect the ET-652. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the prob- lem, take the ET-652 to your local RadioShack store for assistance.

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Radio Shack ET-652 owner manual Troubleshooting, Problem Suggestion