TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.
Problem | Suggestion | |
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The phone does not work or works | Be sure the base’s phone line cord and AC adapter | |
poorly. | are correctly and securely connected. | |
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| Be sure the handset’s battery pack is connected and | |
| charged. | |
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| |
| Return the handset to the base for a few seconds to | |
| reset the security | |
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| |
The handset stops working or | Move the handset closer to the base. | |
works poorly during a call. |
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Lift the base’s antenna to a vertical position. | ||
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| Be sure the handset’s battery pack is charged. | |
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Low volume or unusual sounds. | Someone has picked up another phone on the same | |
| line. Hang up the other phone. | |
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Severe noise interference. | Keep the handset and base away from computers, | |
| remote control toys, wireless microphones, alarm | |
| systems, intercoms, room monitors, fluorescent | |
| lights, and electrical appliances. | |
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| |
| Move to another location or turn off the source of | |
| interference. | |
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| Hang up and redial the number. | |
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The phone cannot be operated at a | Lift the base’s antenna to a vertical position. | |
useful distance from the base |
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Be sure neither antenna is touching a metal surface. | ||
because the signal becomes weak | ||
| ||
or noisy (handset’s range has |
| |
Recharge the battery pack. | ||
decreased). | ||
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The handset battery pack does not | Check the charging contacts on the handset and | |
charge. | base. If they are dirty, clean them with a pencil | |
| eraser. | |
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| |
| Be sure the battery pack is connected correctly. | |
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| |
| Be sure the handset is properly seated on the base. | |
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| Replace the battery pack (see “Replacing the Battery | |
| Pack” on Page 25). | |
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