TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol- lowing suggestions might help.
Problem | Suggestion | |
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Low volume or unusual sounds. | Someone has picked up another phone on | |
| the same line. Hang up the other phone. | |
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| If you are using the headset, ensure the | |
| headset plug is properly connected to the | |
| jack. | |
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Severe noise interference. | Press CH to change the channel. | |
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| Keep the handset away from computers, re- | |
| mote control toys, wireless microphones, | |
| alarm systems, intercoms, room monitors, | |
| fluorescent lights, and electrical appliances. | |
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| Move to another location or turn off the | |
| source of interference. | |
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| Hang up and redial the number. | |
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The phone cannot be operated at a use- | Lift the base’s antenna to a fully vertical posi- | |
ful distance from the base because the | tion. | |
signal becomes weak or noisy (handset’s |
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Be sure neither the handset or base antenna | ||
range has decreased). | ||
is touching a metal surface. | ||
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| Return the handset to the base to recharge | |
| the battery pack. | |
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The phone does not work or works | Be sure the base’s phone line cord and AC | |
poorly. | adapter are correctly and securely con- | |
| nected, and the battery is charged. | |
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The handset battery does not charge. | Check the charging contacts on the handset | |
| and base. If they are dirty, clean them with a | |
| pencil eraser. | |
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| Be sure the battery is properly connected. | |
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| Be sure the handset is properly seated on the | |
| base. | |
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