Razor E200 owner manual Troubleshooting Guide

Troubleshooting Guide

Problem	Possible Cause	Solution
Scooter does not run	Undercharged battery	Charge the battery. A new battery should be charged for at least 18
		hours before using the scooter for the first time and up to 12 hours
		after each subsequent use.
	Loose wires or connectors	Check all connectors. Make sure the charger connector is tightly
		plugged into the charging port, and that the charger is plugged into
		the wall.
Scooter suddenly stopped	Tripped circuit breaker	Check all wires and connectors to make sure they are tight.
working while in use		The circuit breaker (next to on/off switch) will automatically shut off
		the power if the motor is overloaded.
		An excessive overload, such as too heavy a rider or too steep a hill,
		could cause the motor to overheat. If the scooter suddenly stops
		running, wait a few seconds and then push the breaker to reset the
		circuit. Correct the conditions that caused the breaker to trip and
		avoid repeatedly tripping the breaker.
Short run time (less than	Undercharged battery	Charge the battery. A new battery should be charged for at least 18
15 minutes per charge)		hours before using the scooter for the first time and up to 12 hours
		after each subsequent use.
		Check all wires and connectors. Make sure the battery connector is
		tightly plugged into the charger connector, and that the charger is
		plugged into the wall.
	Battery is old and will not accept	Make sure power flow to the wall outlet is on.
	full charge	Even with proper care, a rechargeable battery does not last forever.
		Average battery life is 1 to 2 years depending on scooter use and
		conditions. Replace only with a Razor replacement battery.
	Brakes are not adjusted properly	Refer to adjusting the brakes instructions on page 5.
Scooter runs sluggishly	Riding conditions are too stressful	Use only on solid, flat, clean and dry surfaces such as pavement or
		level ground.
	Tires are not properly inflated	The tires are inflated when shipped, but they invariably will lose
		some pressure between the point of manufacturing and your
		purchase. Refer to instructions on page 3 of this manual to properly
		inflate tires.
	Scooter is overloaded	Make sure you do not overload the electric scooter by allowing more
		than one rider at a time, exceeding the 220 lbs. (100kg.) maximum
		weight limit, going up a hill or towing objects behind the scooter. If
		the scooter is overloaded, the circuit breaker may trip and shut off
		power to the motor. Correct the riding conditions that caused the
		overload, wait a few seconds, and then push the breaker to reset the
		circuit. Avoid repeatedly tripping the circuit breaker.
	Brake dragging	Adjust brake at lever (page 5) to allow wheel to spin without brake
		contact.
	Brakes are not adjusted properly	Refer to adjusting the brakes instructions on page 5.
Sometimes the scooter	Loose wires or connectors	Check all wires around the motors and all connectors to make sure
doesn’t run, but other		they are tight.
times it does	Motor or electrical switch damage	Contact your local Razor authorized service center for diagnosis and
		repair.
Scooter makes loud	Chain is too dry	Apply a lubricant such as 3 in 1TM or Tri-FlowTMto the chain.
noises or grinding sounds

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