RCA 26925A manual Troubleshooting Guide, You connect the headset

TROUBLESHOOTING GUIDE

In case of difficulty, please check the following Troubleshooting Guide before seeking service.

Problem	Solution
No dial tone	•	Check installation:
		— Is the base power cord connected to a working outlet?
		— Is LINE 1/LINE 2 light on?
		— Is the telephone line cord connected to the base unit and
		the wall jack?
		— Is a headset connected to the handset? The handset
		receiver and microphone are temporarily disabled when
		you connect the headset
	•	Disconnect the base from the wall jack and connect another
		phone to the same jack. If there is no dial tone in the second
		phone, the problem might be your wiring or local service.
	•	Is the handset out of the base unit’s range?Move closer to the
		base unit.
	•	Make sure the battery is properly charged (12 hours).
	•	Is the battery pack installed correctly?
	•	If the phone still does not work, disconnect the power cord
		and remove the battery pack. Then reconnect the power cord
		and reinstall the battery pack. Place handset in the base for
		10 seconds to allow it to reinitialize.
	•	Make sure RING/PWR switch on the handset is turned on.
	•	Make sure the base plate is attached properly.
Dial tone is OK, but	•	Make sure the T/P switch on the base is set
can’t dial out		correctly.
Handset does not ring	•	Make sure the RING/PWR switch on the handset is turned to
		ON (the far left position).
	•	You may have too many extension phones on your line. Try
		unplugging some phones.
	• See solutions for “No dial tone.”
Cannot hear phone	•	Set the volume control on side of handset to HI.
conversation
You experience static,	•	Change channels.
noise, or fading in	•	Is handset out of range? Move closer to the base.
and out	•	Does the base need to be relocated?
	•	Charge handset battery.
	•	Make sure base is not plugged into an outlet with another
		household appliance.

25