The Speaker Company TTP 248M Troubleshooting, Phenomenon, Cause of Errors, Recovery Procedure

TTP-248M Bar Code Printer

Service Manual

5. TROUBLESHOOTING

5.1 Troubleshooting

The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

Phenomenon		Cause of Errors		Recovery Procedure
	1.	Running out of ribbon	1.	Supply a new ribbon roll.
	2.	The ribbon is installed	2.	Please refer to the steps in
No ribbon		incorrectly.		user’s manual to reinstall
	3.	The ribbon sensor is not		the ribbon.
		been well calibrated.	3.	Please calibrate the ribbon
				sensor
	1.	Running out of label	1.	Supply a new label roll.
	2.	The label is installed	2.	Please refer to the steps in
No paper		incorrectly.		user’s manual to reinstall
	3.	The moveable gap/black		the label roll.
		mark sensor is not placed	3.	Please move the sensor to
		in the proper location.		the proper location.
	1.	Dirt is accumulated on the	1.	Please refer to the steps in
		print head.		user’s manual to clear the
	2.	The density setting is not		print head.
		set properly	2.	Adjust the print density and
Poor printing quality	3.	Ribbon and media are		speed.
		incompatible.	3.	Change proper ribbon or
	4.	The pressure of print head		proper label roll.
		is not set properly	4.	Adjust the print head
				pressure adjustment knob.
	1.	The power cord is not	1.	Please check whether the
		properly connected.		power cord is well
	2.	The voltage setting of		connected between printer
Power indicator does	power supply in the rear of			and outlet.
not illuminate		printer is set incorrectly.	2.	Please set the voltage
				setting of power supply at
				the rear of printer to the
				proper voltage.
Paper jam	1.	The label size is not set	1.	a. Reset the label size.
		properly.		b. Re-calibrate the

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