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UNKNOWN NAME: The incoming call is from an area
where name was not sent.
UNKNOWN NUMBER: The incoming call is from an area
where number was not sent.
Handset Sound Signals
Signal Meaning
A long warbling tone Signals an incoming call
(with ringer on)
Three short beeps Error tone
Two short beeps (every 2 seconds) Page signal
One short beep (every 6 seconds) Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check and repeat installation steps:
Ensure the base power cord is connected to a working
outlet.
Ensure the telephone line cord is connected to the base
and the wall jack .
• Connect another phone to the same jack; if there is still
no dial tone, the problem might be your wiring or local
service.
• The cordless handset may be out of range of the base.
Move closer to the base.
• Ensure the battery is properly charged (12 hours).
• Ensure the battery pack installed correctly.
• Did the handset beep when you pressed the TALK
button? The battery may need to be charged.
Dial tone is OK, but can’t dial out
• Make sure the type of phone service you are subscribed
to is TONE. This handset is TONE only.
Handset does not ring
• Make sure the handset ringer switch is turned on.
• The cordless handset may be out of range. Move closer
to the base.
• Check for dial tone. If no dial tone is heard, see No dial
tone above.
You experience static, noise, or fading in and out
• Change channels.
Troubleshooting Tips