Other Information
Sound okay, picture poor
•Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
•Try adjusting sharpness function to improve weak signals. Go to page 12 for more instructions.
Volume buttons not adjusting volume
•Check to make sure volume isn’t limited by the minimum/maximum volume feature. Go to page 11 for more instructions.
Black box appears on the screen
•
Device connected through the DSCI port isn't working with the TV
•Go to the Access and Power Options menu. Make sure Min Stby Power is disabled to power the DSCI port. Go to pages 13 and 31 for more information.
ANTENNA button doesn't switch to the digital tuner
•Digital channels must be present in the List & Labels channel list in order to access. Run the Auto Ch Search to find the available channels. Go to page 16 for more information.
The Remote Control Doesn’t Work
•Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
•Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
•You might need to reset the remote: remove batteries and press the number 1 button for at least 60 seconds. Release the 1 button and replace the batteries.
•Operation of certain remote control buttons might be restricted by master menu settings.
•Maybe remote is in wrong configuration (TV1, TV2 or TV3) for that TV. Check the Remote Config. settings in the Access and Power Options menu.
Problems with V-Chip/Parental Controls
The rating limits don’t work
•You must lock the settings. Go to the Main menu, select Parental Control, then Lock Parental Controls to save your settings.
I don’t remember my password and I want to unlock the TV
•Use the master remote to access the Password option in the Lock Par. Controls portion of the Parental Controls menu.
The
•Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in order to view movies with an NR rating.
•Video Input Channels (VID, SVID, FRNT) aren’t available unless they have been manually added to the channel list.
What Else Can I Do?
If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television or contact RCA Customer Support at the support number provided in your Warranty under How You Get Service.
Chapter 5 |
