RCA Model 29318 instruction manual Introduction, Service, Speakerphone Basics, Before YOU Begin

Models: Model 29318

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29318

Speakerphone

with 12-Number Memory User’s Guide

INTRODUCTION

Your speakerphone is designed to give you flexibility in use and high quality performance.To get the most from your new telephone, we suggest that you take a few minutes right now to read through this instruction manual.

 

 

 

CAUTION

 

 

 

 

 

 

RISK OF ELECTRIC SHOCK

 

 

 

 

 

 

DO NOT OPEN

 

 

 

 

T H E L I G H T N I N G

CAUTION: TO REDUCE THE

THE EXCLAMATION

 

FLASH AND ARROW-

RISK OF ELECTRIC SHOCK,

POINT WITHIN THE

 

HEAD WITHIN THE

D O N O T R E M O V E C O V E R

T R I A N G L E

I S A

 

T R I A N G L E I S A

( O R B A C K ) . N O U S E R -

WARNING

SIGN

 

WA R N I N G S I G N

S E R V I C E A B L E PA R T S I N -

ALERTING YOU OF

WARNING: TO PREVENT FIRE

ALERTING YOU OF

S I D E . R E F E R S E R V I C I N G

I M P O R T A N T

" D A N G E R O U S

T O Q U A L I F I E D S E R V I C E

I N S T R U C T I O N S

OR ELECTRICAL SHOCK HAZARD,

VOLTAGE" INSIDE

PERSONNEL.

A C C O M P A N Y I N G

 

THE PRODUCT.

 

 

 

T H E P R O D U C T .

4. Plug the handset line into the

unit, then hang up the phone.

5. Set the PULSE/TONE switch to

TONE if you use Touch-Tone service; set it to PULSE if you

have rotary service.

6. Set the RINGER VOLUME switch as desired.

7. The unit is properly installed if 4 you pick up the handset and hear the dial tone. Otherwise, recheck all installation steps.

 

1

GHI

4

 

7

PQRS

 

*

TONE

FLASH

ABC

2

JKL

5

TUV

8

OPER

0

SPEAKER

DEF

3

MNO

6

WXYZ

9

#

REDIAL/PAUSE

6

5

VOLUME CONTROLS

Control the volume of both the handset and the speakerphone:

Use the SPEAKER volume control to adjust speakerphone volume.

Use the HANDSET RECEIVER volume control to adjust the handset volume.

TEMPORARY TONE FEATURE

If you have Pulse (rotary) service, and want to access customer calling services that require Tone dialing, such as

DIALING THE EMERGENCY QUICK DIAL

NUMBERS

To dial one of these numbers, just press its button after you get a dial tone.

CHAIN DIALING FROM MEMORY

Use this feature to make calls which require a sequence of numbers, for instance if you use a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a

SERVICE

FCC requires this product to be serviced only by the manufacturer or its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by ATLINKS USA could void the user’s authority to operate this product. For instructions on how to obtain service, call Consumer Information, 1-800-448-0329.

Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.

DO NOT EXPOSE THIS PRODUCT

SEE MARKING ON BOTTOM / BACK OF PRODUCT

TO RAIN OR MOISTURE.

SPEAKERPHONE BASICS

getting information from a local bank, you can use this feature.

1. Press the tone button ( * ) after you have connected to

call through a long distance service:

The Number For

Memory Location

Purchase date___________________________________________

Name of store___________________________________________

BEFORE YOU BEGIN

PARTS CHECKLIST

Your package should contain the following items:

SPEAKERPHONE LOCATION

For best speakerphone performance, avoid the following:

Areas with high background noise. (The microphone might pick up these sounds and prevent the speakerphone from going into the receiving mode when you finish talking.)

Surfaces affected by vibration.

Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect.

the service to enableTone dialing.

2. When you hang up, the phone automatically returns to

Pulse dialing mode.

FLASH

Press the FLASH button instead of using the hook switch to activate customer calling services such as call waiting or call transfer, which are provided by your local phone company.

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

 

 

1.Press SPEAKER (or pick up the handset).

2.Press the MEMORY DIAL button and then press 7.

3.When you hear the access tone, press MEMORY DIAL and then press 8.

4.At the next access tone, press MEMORY DIAL and then 9.

LIMITED WARRANTY

What your warranty covers:

Any defect in materials or workmanship.

For how long after your purchase:

One year.

 

(The warranty period for rental units begins with the first

 

rental or 45 days from date of shipment to the rental firm,

 

whichever comes first.)

We bring good things to life.

FCC REGISTRATION INFORMATION

Your telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.

1Notification to the LocalTelephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

This equipment may not be used on coin service provided by the telephone company.

Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

2Rights of theTelephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance;

(2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the

 

1

ABC

2

DEF

3

GHI

4

JKL

5

MNO

6

 

7

TUV

8

WXYZ

9

PQRS

 

 

 

*

OPER

0

#

TONE

 

 

 

FLASH

 

 

REDIAL/PAUSE

 

 

SPEAKER

 

 

Base unit

Handset

Handset cord

Phone line cord

MODULAR JACK

REQUIREMENTS

You need an RJ14C or RJ11 type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

INSTALLATION

DESKTOP INSTALLATION

3

1

2

1.

Plug the handset cord into the handset, and into the

 

telephone jack on the left side of the unit.

2.

Plug the telephone line cord into a modular jack (RJ11C

 

or RJ14C) and into the PHONE LINE jack on the back of

 

the unit.

3.

Adjust the RINGER volume

 

switch to the desired setting.

4.

Set the PULSE/TONE switch to

SPEAKERPHONE USE

Note the following guidelines when using the speakerphone:

The speakerphone works similar to a two-way radio in that you can only listen or talk at one time.

Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are talking.

You can adjust the speaker volume by sliding the VOLUME control on the right side of the base unit.

The speakerphone indicator comes on when the speakerphone is in use.

MAKING A CALL

1.Press the SPEAKER button instead of picking up the handset.

2.Adjust volume if needed.

3.Make your call.

4.Press SPEAKER again to hang up the phone.

RECEIVING A CALL

Make sure that the RINGER switch is set to HI or LO or the phone will not ring.

1.Press the SPEAKER button instead of picking up the handset when the phone rings.

2.Adjust volume if needed.

3.Press SPEAKER again to hang up the phone.

SWITCHING BETWEEN SPEAKER AND HANDSET

You can switch between speakerphone and handset while the phone is dialing a number, or anytime during a conversation.

Speaker to Handset — Pick up the handset.

Handset to Speaker — Press SPEAKER, then hang up handset.

REDIAL

Redial the last number you called by pressing the REDIAL button after you get a dial tone.

NOTE: The Redial feature holds in memory the last phone number you dialed (as many as 31 digits). If you pressed any numbers after dialing the phone number, (for example, when accessing a voice-menu system) those numbers also are redialed.

MEMORY

Store as many as 12 numbers in memory for easy dialing. Three can be stored in the Emergency Quick Dial locations, and ten additional numbers can be stored in the numbered keys (0-9).

STORING A NUMBER IN MEMORY

1.Press SPEAKER (or pick up the handset).

2.Press STORE.

3.Dial the number to be stored (up to 16 digits).

4.Press STORE button.

5.Press a Memory Location (0-9 on the keypad), or an EMERGENCY QUICK DIAL button.

6.Press SPEAKER (or hang up the handset).

7.Record the phone number on the memory directory (located under the plastic cover).

ADDING A PAUSE TO THE DIALING SEQUENCE

Use the REDIAL button to insert a delay in the dialing sequence when storing a number, for example, when you need to dial 9 to get an outside line.

Press REDIAL at the point in the dialing sequence in which a pause is required.

TROUBLESHOOTING GUIDE

Problem

Solution

No dial tone.

• Check hook switch to make

Won't dial out

sure it pops up.

 

• Make sure speakerphone indicator

 

comes on (if using speakerphone.)

 

• Make sure TONE/PULSE is set to

 

correct position.

 

• Unplug the phone, wait 30

 

seconds, and plug the phone back

 

in. Then lift the handset to check

 

the dial tone.

 

 

Phone doesn’t ring

• Check RINGER volume.

 

• Could have too many phones on

 

one line. (The total REN of all

 

phones should not be greater than

 

the maximum REN for your calling

 

area, Usually 5.)

 

 

Low handset or

• Check the volume settings.

speaker volume

 

 

 

Light and tone

• This is normal as power is

feedback flutter when

fluctuating with phone

dialing in PULSE mode.

outpulsing.

 

 

Can’t be heard by

• Make sure phone cord is securely

other party

plugged in.

 

 

Memory dialing

• Make sure you entered numbers

 

correctly. (See "Memory.")

 

 

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting it near heating appliances and devices that

generate electrical noise (for example, motors or fluores-

What we will do:

Provide you with a new or, at our option, a refurbished unit.

The exchange unit is under warranty for the remainder of the original product’s warranty period.

How to make a warranty claim:

Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.

Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:

Thomson Consumer Electronics, Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

Insure your shipment for loss or damage. Thomson accepts no liability in case of damage or loss en route to Thomson.

A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. For additional information, ask your dealer.)

Installation and set-up service adjustments.

Batteries.

Damage from misuse or neglect.

Products which have been modified or incorporated into other products.

Products purchased or serviced outside the USA.

Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card

following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

TONE if you use Touch-Tone

service; set it to PULSE if you

have rotary service.

5. The unit is properly installed if

TELEPHONE BASICS

CHANGING A STORED NUMBER

Change a stored number by replacing it with a different

 

number.

EMERGENCY QUICK DIAL buttons

 

 

cent lamps).

DO NOT expose to direct sunlight or moisture.

Avoid dropping and other rough treatment to the an-

 

swerer.

packed with your unit. It will make it easier to contact you

should it ever be necessary.The return of the card is not

required for warranty coverage.

How state law relates to this warranty:

installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

you pick up the handset and

hear the dial tone. Otherwise,

STORE button

DIALING A NUMBER FROM MEMORY

• Clean with a soft cloth.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “HowTo Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

recheck all the installation

steps.

PHONE CORD WRAP

You can wrap any extra phone cord to get it out of the way.

WALL MOUNT INSTALLATION

The speakerphone can be

 

mounted on a wall phone

 

plate (not included).

3

1. Plug the phone cord into

 

the phone jack on the back

1

of the unit, and wrap the

 

TONE button

Speakerphone indicator

1

 

2

 

3

 

4

 

5

 

6

 

7

 

8

 

9

 

0

 

 

 

 

 

STORE

ONE TOUCH SPEED DIAL

 

STORE

A

B

C

 

 

 

MEMORY DIAL

 

 

 

1

ABC

2

DEF

3

 

 

 

GHI

4

JKL

5

MNO

6

 

 

 

PQRS

TUV

8

WXYZ

9

 

7

 

 

TONE

OPER

0

#

 

*

 

MEMORY DIAL button

RINGER volume switch

TONE/

PULSE switch

You can dial numbers from memory when using the handset or speakerphone. When you get a dial tone, press the MEMORY DIAL button followed by the memory location (0-9) for the number you want to dial.

IMPORTANT: If you make test calls to emergency numbers, remain on the line and explain the reason for the call. Also, make these calls in off-peak hours, such as early morning or late evening.

Never use a strong cleaning agent or abrasive powder

 

because this will damage the finish.

Retain the original packaging in case you need to ship it

 

at a later date.

If you purchased your product outside the USA:

This warranty does not apply. Contact your dealer for warranty information.

HEARING AID COMPATIBILITY

This telephone system meets FCC standards for Hearing Aid Compatibility.

extra phone line around

2

the bottom of the base.

 

2. Connect the phone line to

the modular jack on the

FLASH button

FLASH

REDIAL/PAUSE

 

SPEAKER

HANDSET RECEIVER volume control switch

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ONTHE CABINET BOTTOM

wall.

3. Slip the mounting holes over the wall plate posts and

slide the unit down firmly into place.

SPEAKER button

SPEAKER volume control

REDIAL/PAUSE button

 

ATLINKS USA, Inc.

 

10330 North Meridian Street

Model 29318GE1-A

Indianapolis, IN 46290

15678410 (Rev. 1 E/S)

© 2000 ATLINKS USA, Inc.

00-44

Trademark(s) ® Registered

Printed in China

Marca(s) Registrada(s)

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RCA Model 29318 instruction manual Introduction, Service, Speakerphone Basics, Before YOU Begin, Limited Warranty, Memory