FREQUENTLY ASKED QUESTIONS
Q.What if I don’t subscribe to cable TV?
A.If cable TV is available in your area, data service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including
Q.How do I get the system installed?
A.For now, professional installation from your cable provider is strongly recommended. They will ensure proper cable connection to the modem and your computer. In the near future, retailers will offer product and installation services in coordination with your local cable company.
Q.How does the RCA DCM connect to my computer?
A.If you have a computer that meets the minimum system requirements shown in this book, you’re all set! The RCA modem connects to your computer’s
Q.Once my DCM is connected, how do I get access to the internet?
A.Your local cable company becomes your Internet Service Provider,* offering a wide range of services including email, chat, and news and information services.
Q.Can I watch TV and surf the internet at the same time?
A.Absolutely! And your phone line won’t be tied up while you’re online.
Q.Can I run more than one computer on the modem?
A.Yes – a single RCA DCM will support up to 16 computers.**
Q.What do you mean by broadband?
A.Simply put, it means you’ll be getting information on a wider bandwidth than a standard phone line. A wider, “broader” band means more information, more quickly.
Q.What is DOCSIS and what does it mean?
A.“Data Over Cable System Interface Specifications” is the industry standard that virtually all cable companies are adopting as they upgrade their systems. Being
*Monthly subscription fee applies. | **Additional equipment required. |
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