Troubleshooting

Problem: The remote does not operate your component.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Remove any obstacles between the remote and the component Make sure to aim the remote at the IR sensor on the component.

Make sure the batteries are fresh and are properly installed. (See Battery Installation on page 1.) Replace the batteries with two new AA batteries, if necessary. Reprogramming may be required.

Reset the remote. Remove the batteries, then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and press the ON•OFF key. If it lights up, reprogram the remote and try again. If it doesn’t light up, replace the batteries with new ones.

Problem: The remote can’t be programmed to operate your component.

If you are testing the remote after you have entered the code, you may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code, and the component’s IR sensor reads the code. Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (VCR or DVD player when programming the VCR•DVD key; TV when programming the TV key; cable box or satellite receiver when you’re programming the SAT•CBL key).

If you’ve used the Direct Entry programming methods to enter the codes for your brand and the unit is still not functioning properly, try one of the Code Search methods. (See Code Search Methods on pages 2, 3 and 4.)

To control combo TV/VCR or TV/DVD units, you must program both the TV key and the VCR•DVD key. Once programmed successfully, the TV key controls the TV functions on your unit, and the VCR•DVD key controls the VCR or DVD functions. There is a specific section in the Code Lists for combo units. The codes in this section should be tried first using Direct Code Entry on the TV and VCR•DVD keys. If this is unsuccessful, follow the normal programming methods for both the TV and the VCR•DVD keys.

Make sure the batteries are fresh and are properly installed.

Problem: The remote doesn’t perform commands properly.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Make sure component is “ready” (e.g., DVD player has disc loaded; VCR has tape loaded, etc.).

You may have pressed an invalid key for the mode the remote is in.

If you’re trying to turn on an RCA, GE or PROSCAN branded component, press the component key (TV, VCR•DVD, SAT•CBL) instead of the ON•OFF key.

If you’re trying to change channels, try pressing the OK key after entering the channel number, as this is a requirement of certain models and brands.

There is a possibility that a programmed code may only be able to control some of your component features (e.g., only turns a component on and off). See “Testing the Code for Maximum Functionality” (page 4) for more information.

Problem: The illuminated ON•OFF key doesn’t light when you press a key.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

You may have pressed an invalid key for the mode the remote is in.

Make sure the batteries are fresh and are properly installed. (See Battery Installation on page 1.) Replace the batteries with two new AA batteries, if necessary. Reprogramming may be required.

Problem: The VCR won’t record.

Make sure the remote is in VCR Mode.

Make sure the tape is properly loaded in the VCR.

Make sure the tape is not write-protected. If the safety tab is removed, the tape is write-protected, and you cannot record onto that tape.

Problem: The remote will not change channels on component.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Press the OK key after you enter a channel number.

Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component.

Problem: The component’s menu does not appear on the TV screen.

Make sure you have connected your component to your TV properly and selected the correct Input. (See your components’ Owner’s Manuals for proper connection procedures.)

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Menu access isn’t supported for all brands. If that’s the case, you’ll need to use your original remote control to access menu functions for these components.

For more information, please visit www.rcaaccessories.com

Limited Lifetime Warranty

Audiovox Electronics Corporation (the “Company”) warrants to you the original retail purchaser of this product that should it, under normal use and conditions, be proven defective in material or workmanship during its lifetime while you own it, such defect(s) will be repaired or replaced (at the Company’s option) without charge for parts and repair labor. To obtain repair or replacement within the terms of this Warranty, the product is to be delivered with proof of warranty coverage (e.g. dated bill of sale), specification of defect(s), transportation prepaid, to the Company at the address shown below.

This Warranty does not cover product purchased, serviced or used outside the United States or Canada. This Warranty is not transferable and does not extend to costs incurred for installation, removal or reinstallation of the product.

This Warranty does not apply if in the Company’s opinion, the product has been damaged through alteration, improper installation, mishandling, misuse, neglect, accident, or the simultaneous use of different battery types (e.g. alkaline, standard or rechargeable).

THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.

This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.

Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights, which vary from state/province to state/province.

U.S.A.: Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, New York 11788

CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road, Unit 3, Door 16, Mississauga, Ontario L5T 3A5

©2007 Audiovox Accessories Corporation

111 Congressional Blvd., Suite 350

Carmel, IN 46032

Trademark(s) ® Registered

RCR311W US 00



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RCA RCR311W owner manual Troubleshooting, Limited Lifetime Warranty

RCR311W specifications

The RCA RCR311W is a versatile universal remote control designed to simplify the management of multiple devices in your entertainment system. With its sleek design and easy-to-use interface, it has become a favorite among consumers who seek convenience and functionality in their home setup.

One of the standout features of the RCA RCR311W is its ability to control up to three devices simultaneously. This means that you can manage your TV, DVD player, and cable box all from one remote. The device is compatible with a wide range of brands, making it a flexible choice for those who have devices from different manufacturers. Users are often impressed by its comprehensive code library, which supports thousands of devices.

The RCA RCR311W employs advanced infrared technology for reliable communication with your devices. It operates within standard infrared ranges, ensuring that you don't have to point the remote directly at your devices for it to work effectively. This feature allows for a more relaxed viewing experience, as you can control your devices from various angles within the room.

Another impressive aspect of the RCR311W is its user-friendly setup process. The remote comes with an easy-to-follow programming guide that allows users to quickly program their devices. Most users can complete the setup in mere minutes, even if they are not tech-savvy. The remote also includes dedicated buttons for common functions, such as volume control and channel selection, ensuring that you can navigate through your options without frustration.

The design of the RCR311W features a clear layout of buttons, making it accessible for users of all ages. The remote has a comfortable grip and a lightweight design, which further enhances its usability. The large buttons are also ideal for those with visual impairments, as they are easy to locate and press.

Additionally, the RCA RCR311W offers a battery-saving feature. It automatically goes into sleep mode after a period of inactivity, which helps to extend battery life. This not only reduces the frequency of battery replacements but also adds to the overall convenience of using the remote.

In summary, the RCA RCR311W is a feature-rich universal remote control that delivers excellent performance and ease of use. Its compatibility with multiple devices, user-friendly programming, and thoughtful design make it an ideal choice for anyone looking to simplify their home entertainment experience. Whether you're a tech enthusiast or just want a straightforward way to operate your devices, the RCA RCR311W is a reliable solution.