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Lexmark Z42 manual Troubleshooting, Printer ejects a blank page after appearing to print

Models: Z42

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Printer ejects a blank page after appearing to print

Before proceeding, verify that:

•The parallel or USB cable is securely attached to both the printer and the personal computer.

•The printer is plugged in and turned On.

•Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable. For help, see page 27.

If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer.

Printer ejects a blank page after appearing to print

Make sure:

•You have removed the sticker and transparent tape on the bottom of the print cartridges. For help, see page 22.

•Your Lexmark printer is set as the default printer.

Printer is plugged in but doesn’t print, or you get a Printer Offline message

Make sure:

•The printer is turned On, and the paper is loaded correctly.

•The parallel or USB cable is completely plugged into the printer.

•Your Lexmark printer is set as the default printer.

Troubleshooting

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Lexmark Z42 manual Troubleshooting, Printer ejects a blank page after appearing to print

Contents

Lexmark Z42 Color Jetprinter TMUser’s Guide for Windows 95 and Windows Edition January Copyright 2000 Lexmark International, Inc. All rights reservedUNITED STATES GOVERNMENT RESTRICTED RIGHTS Contents ContentsPower supply Safety information AppendixIndex Steps to basic printing 1 Steps to basic printingYou can load up to 100 sheets of paper depending on thickness Step 1 Load the paperFollow these guidelines when loading specialty papers Loading specialty papersSteps to basic printing Load up to4 Chapter your paper size fits within these dimensionsLoad up to Make sureOpening the Printer Properties from an application Step 2 Customize the printer settingsOpening the Printer Properties from Windows 2 Choose Print or Printer SetupDocument/Quality tab to select Click theWhen you are Customizing printer settings for specialty papersSteps to basic printing Click thisWhen you are Step 3 Print your documentNote When printing transparencies Click thisPrinting beyond the basics 2 Printing beyond the basicsPrinting on both sides of a sheet of paper Step 1 Load the paperbetween these binding edge options Step 2 Customize the printer settings for your two-sided print jobPrinting beyond the basics Step 3 Print your two-sided documentPrinting handouts Step 2 Customize the printer settings for handoutsStep 1 Load the paper b From the Orientation area, select Portrait or Landscapec Click Long Edge Binding or Short Edge Binding. d Click OK Printing beyond the basicsStep 3 Print your handouts b Flip the stack of paper c Insert the stack of paper14 Chapter Step 2 Customize your Printer Properties Printing bookletsPrinting beyond the basics Step 1 Load the paperStep 3 Print your booklet Printing beyond the basics Step 4 Build your bookletPrinting posters Step 2 Customize the printer settings for your posterNote For the best print quality, use a heavy-weight paper Step 1 Load the paperStep 3 Print and assemble your poster Note If you need to reprint a specific pages of your poster, see pagePrinting beyond the basics Note In the example shown, only one page tile 1 is selected to print Selecting specific pages to printprinter Using the Control ProgramMaintaining your printer Maintaining your1 Make sure the Power light is On Installing or replacing print cartridgesMaintaining your printer Aligning print cartridges Improving print qualityMaintaining your printer Cleaning print nozzlesPreserving print cartridges Wiping print nozzlesTroubleshooting 4 TroubleshootingPrinter prints slowly or doesn’t print Printer ejects a blank page after appearing to print TroubleshootingTest page does not print Printer prints very slowlySelect Normal 600 x 600 dpi or Draft 300 Paper misfeeds or multiple sheets feed Paper misfeeds or jamsPrinter does not feed envelopes TroubleshootingPrinter has a paper jam Document prints with mistakes or poor qualityVertical straight lines are not smooth Characters are missing or unexpectedTroubleshooting Print is too dark or smudgedThe print nozzles are clean. For help, see page Make sure You let the ink dry before handling the paper34 Chapter Print quality is poor at the left, right, top or bottom edge of pageColors on the printout are faded Problems with transparencies, photos, or envelopesTransparencies or photos contain white lines TroubleshootingThe Power light blinks twice Error messages and flashing lightsPaper Jam message Ink Low messageUsing the CD-ROM AppendixUsing the World Wide Using diskettes2 Select Lexmark Z42 Series 3 Select Lexmark Z42 Series Uninstall WarrantyLexmark Z42 Color Jetprinter Ordering DiskettesExtent of Warranty Warranty ServicePURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO Limitation of Liability40 Appendix Electronic emission noticesAdditional Rights Federal Communications Commission FCC Compliance InformationPower supply AppendixSafety information Energy star42 Appendix Index IndexPage Index warranty statement 38 Web Smoothing uninstalling printer soft- ware