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Lexmark Z42 Print is too dark or smudged, Troubleshooting, The paper is straight and unwrinkled

Models: Z42

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Print is too dark or smudged

Make sure:

•You let the ink dry before handling the paper.

•The Paper Type setting in the Printer Properties matches the paper type loaded in the printer.

•The paper is straight and unwrinkled.

•The Print Quality setting is appropriate for the paper type. If you are printing on regular paper, select the Draft (300 x 600 dpi) Print Quality setting from the Document/Quality tab of Printer Properties. For help, see page 5.

•The print nozzles are clean. For help, see page 25.

Printed pages have alternating bands of light and dark print (intermittent printing)

•Make sure Enable Buffer Mode is selected on the Options tab of the Control Program. For help, see page 21.

•Select High (1200 x 1200 dpi) or Maximum (2400 x 1200 dpi) Print Quality on the Document/Quality tab of Printer Properties. For help, see page 5.

•Your printer may have two-way communications problems. For help, see page 28.

Troubleshooting

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Troubleshooting •• 33

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Lexmark Z42 manual Print is too dark or smudged, Troubleshooting, Make sure You let the ink dry before handling the paper

Contents

Color Jetprinter TM Lexmark Z42User’s Guide for Windows 95 and Windows Copyright 2000 Lexmark International, Inc. All rights reserved Edition JanuaryUNITED STATES GOVERNMENT RESTRICTED RIGHTS Contents ContentsAppendix Power supply Safety informationIndex Steps to basic printing 1 Steps to basic printingYou can load up to 100 sheets of paper depending on thickness Step 1 Load the paperFollow these guidelines when loading specialty papers Loading specialty papersSteps to basic printing Load up to4 Chapter your paper size fits within these dimensionsLoad up to Make sureOpening the Printer Properties from an application Step 2 Customize the printer settingsOpening the Printer Properties from Windows 2 Choose Print or Printer SetupDocument/Quality tab to select Click theWhen you are Customizing printer settings for specialty papersSteps to basic printing Click thisWhen you are Step 3 Print your documentNote When printing transparencies Click thisPrinting beyond the basics 2 Printing beyond the basicsPrinting on both sides of a sheet of paper Step 1 Load the paperbetween these binding edge options Step 2 Customize the printer settings for your two-sided print jobPrinting beyond the basics Step 3 Print your two-sided documentPrinting handouts Step 2 Customize the printer settings for handoutsStep 1 Load the paper b From the Orientation area, select Portrait or Landscapec Click Long Edge Binding or Short Edge Binding. d Click OK Printing beyond the basicsb Flip the stack of paper c Insert the stack of paper Step 3 Print your handouts14 Chapter Step 2 Customize your Printer Properties Printing bookletsPrinting beyond the basics Step 1 Load the paperStep 3 Print your booklet Printing beyond the basics Step 4 Build your bookletPrinting posters Step 2 Customize the printer settings for your posterNote For the best print quality, use a heavy-weight paper Step 1 Load the paperNote If you need to reprint a specific pages of your poster, see page Step 3 Print and assemble your posterPrinting beyond the basics Note In the example shown, only one page tile 1 is selected to print Selecting specific pages to printprinter Using the Control ProgramMaintaining your printer Maintaining your1 Make sure the Power light is On Installing or replacing print cartridgesMaintaining your printer Aligning print cartridges Improving print qualityMaintaining your printer Cleaning print nozzlesPreserving print cartridges Wiping print nozzlesTroubleshooting 4 TroubleshootingPrinter prints slowly or doesn’t print Printer ejects a blank page after appearing to print TroubleshootingPrinter prints very slowly Test page does not printSelect Normal 600 x 600 dpi or Draft 300 Paper misfeeds or multiple sheets feed Paper misfeeds or jamsPrinter does not feed envelopes TroubleshootingPrinter has a paper jam Document prints with mistakes or poor qualityVertical straight lines are not smooth Characters are missing or unexpectedTroubleshooting Print is too dark or smudgedThe print nozzles are clean. For help, see page Make sure You let the ink dry before handling the paper34 Chapter Print quality is poor at the left, right, top or bottom edge of pageColors on the printout are faded Problems with transparencies, photos, or envelopesTransparencies or photos contain white lines TroubleshootingThe Power light blinks twice Error messages and flashing lightsPaper Jam message Ink Low messageUsing the CD-ROM AppendixUsing the World Wide Using diskettes2 Select Lexmark Z42 Series 3 Select Lexmark Z42 Series Uninstall WarrantyLexmark Z42 Color Jetprinter Ordering DiskettesExtent of Warranty Warranty ServicePURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO Limitation of Liability40 Appendix Electronic emission noticesAdditional Rights Federal Communications Commission FCC Compliance InformationPower supply AppendixSafety information Energy star42 Appendix Index IndexPage Index warranty statement 38 Web Smoothing uninstalling printer soft- ware