Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 41 or “Contacting Dell” on page 60.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem.

If your computer beeps during start-up, write down the beep code and contact Dell

(see “Contacting Dell” on page 60).

Series of beeps

 

(Beep code)

Possible Problem

 

 

One

Possible motherboard

 

failure - BIOS ROM

 

checksum failure

Two

No RAM detected

Three

Possible motherboard

 

failure - Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

Eight

Display failure

INSPIRON

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Dell W01B001, 0DTN4TA00 setup guide Solving Problems, Beep Codes, Beep code Possible Problem