37
Solving Problems
Power Problems
If the power light is off — The computer is in
hibernate mode, turned off, or is not receiving
power. There may also be a problem with the
system board.
Press the power button to resume normal •
operation.
If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as a
lamp.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 60).
If the power light is solid white and the
computer is not responding —
Contact Dell (see “Contacting Dell” on page 60).
If the power light is blinking white —
The computer is in sleep state. Press a key on
the keyboard, move the mouse, or press the
power button to resume normal operation.
If the power light is solid amber —
The system board cannot start initialization.
There may be an issue with either the system
board or power supply. For assistance, contact
Dell (see “Contacting Dell” on page 60).
If the power light is blinking amber —
The computer has detected an error during
POST. The light will blink along with the three
BIOS beep codes to indicate the error. For
assistance, contact Dell (see “Contacting Dell”
on page 60).