Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost

The wireless router is offline or wireless has been disabled on the computer.

Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 13).

Wired Connections

If the wired network connection is lost — The cable is loose or damaged.

Check the cable to ensure it is plugged in and not damaged.

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The link integrity and network activity lights on the integrated network connector lets you verify that your connection is working and provides information on the status:

Link integrity light

Green — A good connection exists between a 10/100-Mbps network and the computer.

Orange — A good connection exists between a 1000-Mbps network and the computer.

Off — The computer is not detecting a physical connection to the network.

NOTE: The link integrity light on the network connector is only for the wired network connection. The link integrity light does not provide status for wireless connections.

Network activity light

Blinking yellow — Indicates activity on the network.

Off — Indicates no activity on the network.

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Dell 0DTN4TA00, W01B001 setup guide Network Problems, Wireless Connections, Wired Connections