4
Contents
Restoring Your Operating System . . . . . . .48
System Restore . . . . . . . . . . . . . . . . . . . . . . .48
Dell Factory Image Restore . . . . . . . . . . . . .50
Operating System Reinstallation . . . . . . . . .52
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .54
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .55
Online Services . . . . . . . . . . . . . . . . . . . . . . .56
Automated Order-Status Service. . . . . . . . .57
Product Information. . . . . . . . . . . . . . . . . . . .57
Returning Items for Repair Under
Warranty or for Credit. . . . . . . . . . . . . . . . . .5 8
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .59
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . .60
Finding More Information and
Resources. . . . . . . . . . . . . . . . . . . . . . . . . . .62
Basic Specifications. . . . . . . . . . . . . . . . . .64
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Macrovision Product Notice. . . . . . . . . . . . .68
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69