Dell 0DTN4TA00, W01B001 setup guide If you have other software problems

Solving Problems

Windows Vista

1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

Windows 7

1.Click Start .

2.In the search box, type Use an older program with this version of Windows and press <Enter>.

3.Follow the instructions on the Program Compatibility wizard.

If you have other software problems —

•Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 60).

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

40

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.