Troubleshooting, Identifying the Problem | Fujitsu S6510 specs

Chapter 4

Troubleshooting Your LifeBook

Troubleshooting

There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device. The information in this section helps you isolate and resolve some of these straightforward issues and identify failures that require service.

Identifying the Problem

If you encounter a problem, go through the following procedure before pursuing complex troubleshooting:

1Turn off your LifeBook notebook.

2Make sure the AC adapter is plugged into your notebook and to an active AC power source.

3Make sure that any card installed in the PC Card slot is seated properly. You can also remove the card from the slot, thus eliminating it as a possible cause of failure.

4Make sure that any devices connected to the external connectors are plugged in properly. You can also disconnect such devices, thus eliminating them as possible causes of failure.

5Turn on your notebook. Make sure it has been off at least 10 seconds before you turn it back on.

6Go through the boot sequence.

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Fujitsu S6510 manual Troubleshooting, Identifying the Problem

Contents

User’s Guide Copyright and Trademark Information Declaration of Conformity Important Safety Instructions For Authorized Repair Technicians Only Recycling your battery System Disposal Contents Getting Started with Your LifeBook LifeBook Security/Application Panel User-Installable Features Starting Your LifeBook Notebook Troubleshooting Your LifeBook Memory Upgrade Module Care and Maintenance System Specifications Glossary/Regulatory Appendix a Wlan User’s Guide Appendix B Fingerprint Sensor Device Index About This Guide Conventions Used in the Guide Service and Support Fujitsu Contact Information Limited Warranty Fujitsu Shopping Online Getting to Know Your LifeBook Overview Locating the Controls and Connectors LifeBook notebook with display open Top Components Video Out Jack Wireless LAN/Bluetooth On/Off SwitchDisplay Panel Latch Button Microphone Jack Left-Side Panel Components Gigabit LAN RJ-45 Jack PC Card Eject Button DC Power JackPC Card Slot Infrared Port USB 2.0 Ports Right-Side Panel ComponentsAnti-theft Lock Slot Modem RJ-11 Telephone Jack Optical Drive Release Button Flexible Bay Back Panel Components LifeBook notebook back panel Lithium ion Battery Bay Bottom Components Flexible Bay Device Lock Battery Release LatchesMemory Upgrade Compartment Dust Filter Status Indicator Panel Power Indicator Battery Level Indicators AC Adapter IndicatorBattery Charge Indicators Hard Drive/Optical Drive Access Indicator NumLk Indicator CapsLock Indicator ScrLk Indicator Using the Keyboard Keyboard Cursor Keys Numeric KeypadWindows Keys Function Keys Touchpad Pointing Device Touchpad pointing device Clicking Clicking with button Double-Clicking Double-clicking with button Dragging Dragging with button Touchpad Control Adjustment Scrolling Volume Control Controlling the Volume Flexible Bay Devices Flexible Bay Removing and Installing Modular Devices Cold-swapping Hot-swapping LifeBook Security/Application Panel LifeBook Security/Application Panel Numbered Buttons Setting up Your LifeBook Security PanelPasswords Enter Button Setting Passwords Setting Supervisor Password From Off State Setting User PasswordOperating Your LifeBook Security/Application Panel Low Battery Operations PrecautionsIncorrect Password Entry From Suspend State User Uninstalling the Security Panel ApplicationUninstalling the Security Panel Application Reinstalling the Security/Application Panel Supervisor Configuring your LifeBook Application Panel Launching Applications with the Security/Application Panel Deactivating and Activating the LifeBook Application Panel Power Sources Getting Started with Your LifeBook Connecting the Optional Auto/Airline Adapter Connecting the Power AdaptersConnecting the AC Adapter Display Panel Opening the Display Panel Adjusting Display Panel Brightness Closing the Display Panel Power On Starting Your LifeBook Notebook Boot Sequence Hard Disk Drive Passwords Using the TrustedCore Menu Bios Setup UtilityEntering the Bios Setup Utility Starting Windows Vista the first time Booting the SystemBios Guide Registering Windows Vista with Microsoft Starting Windows XP the First Time Registering Windows XP with Microsoft Windows Vista Systems Installing Click MeRegistering Your LifeBook notebook with Fujitsu Windows XP Systems Fujitsu Driver Update Utility Power Management Power/Suspend/Resume Button Standby Sleep Mode Enable or Disable the Hibernation Feature Hibernation Save-to-Disk FeatureWindows Power Management Powering Off Restarting the System Windows Vista User-Installable Features Lithium ion Battery Recharging the Batteries Low Battery State Shorted Batteries Hot-swapping Batteries Replacing the BatteryCold-swapping Batteries Removing a Battery Optical Drive Optical Drive Media Player Software Loading Media on Your Drive Optical Drive Removing Media Loading/Ejecting Media Starting a DVD Movie Using the Media Player SoftwareEmergency Optical Drive Tray Release Opening the Media Player Control Panel Using Media Player on Battery PowerUsing the Media Player Control Panel Exiting the Media Player To Watch a Movie on Battery Power Memory Stick/Secure Digital/xD Cards Memory Stick, SD Card, xD Card Installing Memory Stick/SDxD Cards Removing a Memory Stick/SD/xD Card Using PC Cards Installing/Removing PC Cards Installing PC Cards Removing PC Cards To remove a PC Card, follow these steps Memory Upgrade Module Installing Memory Upgrade Modules Opening the Memory Compartment Removing a Memory Upgrade Module Checking the Memory Capacity Memory Upgrade Module Device Ports Modem RJ-11 Telephone Jack Infrared Port Connecting a Ieee 1394 device Ieee 1394 Port Internal LAN RJ-45 Jack Universal Serial Bus Ports Connecting a USB Device Headphone/Line-Out Jack Microphone/Line-In Jack External Video Port Video Out Jack Mini S-Video Cable Adapter Troubleshooting Identifying the Problem Troubleshooting Using the Troubleshooting Table Specific ProblemsTroubleshooting Table Problem Possible Cause Possible Solutions Audio Problems Problem Possible Cause Possible Solutions Memory Problems PC Card Problems Sources on Pend/Resume button. See Power Sources on Shutdown and Startup Problems Video Problems Problem Possible Cause Possible Solutions Miscellaneous Problems Nnnn Memory Cache Passed Power On Self Test MessagesFloppy Disk drive a error or Floppy Disk drive B error Extended Memory Failed at address line Incorrect Drive B type run Setup Failure Fixed Disk n where x=1-4Incorrect Drive a type run Setup Keyboard controller error Operating system not found Monitor type does not match Cmos Run SetupStuck Key Parity Check 1 nnnn Real time clock error Press F1 to resume, F2 to SetupPrevious boot incomplete Default configuration used System battery is dead Replace and run Setup Video Bios shadowed System Cmos checksum bad Default Configuration UsedSystem timer error System RAM Failed at offset nnnn Emergency Media Player Drive Tray Release Modem Result Codes Restoring Your Pre-installed Software Re-installing Individual Drivers and Applications Restoring the Operating System for Windows XP Systems Boot Priority Change Restoring the Operating System for Windows Vista Systems Running Recovery and Utility from hard disk Methods for accessing the utilitiesDetermining whether Recovery and Utility is pre-loaded Running Recovery and Utility from the disc Recovery and Utility tabs Restoring Your Pre-installed Software Automatically Downloading Driver Updates Care and Maintenance Caring for your LifeBook Notebook Caring for your LifeBook Notebook Cleaning your LifeBook notebook Cleaning guidelines using recommended off-the-shelf cleaners Cleaning the dust filter Disinfecting LifeBook computers Removing/installing the dust filter Storing your LifeBook notebook Traveling with your LifeBook notebook Outlet Type Location Caring for your Batteries Increasing Battery LifeBatteries Caring for your Optical Drive Media CareCaring for your Media DVD/CD/CD-R PC Cards Caring for your Cards Specifications Configuration Label Memory MicroprocessorChipset Video Hard Drive AudioVideo RAM Media Player Features On the Optional Port Replicator Device PortsOn the LifeBook notebook Keyboard External Keyboard and/or Mouse Support Environmental Requirements PowerDimensions and Weight Popular Accessories Pre-Installed Software Altitude Manuals Learning About Your SoftwareTutorials Adobe Acrobat Reader Norton Internet Security Roxio Easy Media Creator CyberLink PowerDVDFujitsu Driver Update Utility OmniPass Fingerprint application EverNote Operating System Options Active-Matrix Display Access pointAd Hoc Mode Bit BootAuto/Airline Adapter Bps CardBus BusByte Channel Default Value CommandConfiguration COM Port Diskette DiskDisk Drive Driver Encryption Key Network Key IEEE802.11a Floppy DiskPort IEEE802.11b Infrastructure IEEE802.11gInfrared IP Address LPT Port Lithium ion BatteryIrDA Memory MAC AddressMegahertz MHz Network key Network name Ssid Service Set IdentifierOpen system authentication Operating System Pitch keyboard PartitionPeripheral Device Pixel Protocol ResetProgram RAM Module Serial Port Shared key authenticationStatus Indicator Standby Video Stereo audioSubnet mask System Clock Wi-Fi Compatible Regulatory Information FCC Notices Regulatory Information DOC Industry Canada Notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien Regulatory Information Regulatory Notes and Statements Wireless LAN, Health and Authorization for useFCC Regulatory Information Regulatory Information/Disclaimers FCC Radio Frequency Exposure statement Federal Communications Commission statementFCC Interference Statement Export restrictions Canadian Notice Characteristics of the Wlan Device Before Using the Optional Wireless LANWireless LAN Device Covered by this Document Wireless LAN Modes Using this Device Access Point Infrastructure Mode Access Point Infrastructure Mode Network Deactivating/Disconnecting the Wlan Device How to Handle This Device Activating the Wlan Device Deactivation Using Wireless On/Off SwitchDisconnection Using the Icon in the Taskbar Connecting to a Network Configuring the Wireless LANConfiguring the Wlan Using Windows Vista Connection to the network Configuring the Wlan Using Windows XPProcedure Troubleshooting the Wlan Troubleshooting Problem Possible Cause Possible Solution Wlan Specifications Specifications Wlan Specifications Where to Find Information About Bluetooth Using the Bluetooth DeviceWhat is Bluetooth Warranty FCC Radiation Exposure Statement Appendix B Fingerprint Sensor Device Introducing the Optional Fingerprint Sensor Device Installing OmniPass Getting Started Installing the OmniPass Application System Requirements Uninstalling OmniPass Verifying Information about OmniPass Master Password Concept User Enrollment Basic Enrollment Enrolling a Fingerprint OmniPass Authentication Toolbar Using OmniPassPassword Replacement Associating a Friendly Name Remembering a PasswordAdditional Settings for Remembering a Site With Master Password Logging in to a Remembered Site Password Management Logging into Windows with a Fingerprint Device OmniPass User Identities Identities and Password Management Choosing User Identity during LoginSwitch User Identity Exporting an OmniPass User Profile Configuring OmniPassExporting and Importing Users Importing an OmniPass User Profile Things to Know Regarding Import/Export OmniPass Control Center User Management User Settings System Settings Cannot add a User with a Blank Password to OmniPas Cannot add Windows users to OmniPass Introducing the Optional Fingerprint Sensor Device Index FDU 59, 118 197 198