Specific Problems, Troubleshooting Table | Fujitsu S6510 manual

Specific Problems

Using the Troubleshooting Table

When you have problems with your LifeBook notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.

Troubleshooting Table

Problem

Page

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . page 96 DVD/CD-ROM Drive Problems . . . . . . page 96 Hard Drive Problems . . . . . . . . . . . . . . page 97 Keyboard or Mouse Problems . . . . . . . page 97 Memory Problems . . . . . . . . . . . . . . . . page 98 Modem Problems . . . . . . . . . . . . . . . . page 98

USB Device Problems . . . . . . . . . page 99 PC Card Problems . . . . . . . . . . . . page 99 Power Failures . . . . . . . . . . . . . . . page 99 Shutdown and Startup Problems page 102 Video Problems . . . . . . . . . . . . . page 103 Miscellaneous Problems . . . . . . . page 105

95 - Troubleshooting

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Fujitsu S6510 manual Specific Problems, Using the Troubleshooting Table

Contents

User’s Guide Copyright and Trademark Information Declaration of Conformity Important Safety Instructions For Authorized Repair Technicians Only Recycling your battery System Disposal Contents Getting Started with Your LifeBook LifeBook Security/Application Panel User-Installable Features Starting Your LifeBook Notebook Troubleshooting Your LifeBook Memory Upgrade Module Care and Maintenance System Specifications Glossary/Regulatory Appendix a Wlan User’s Guide Appendix B Fingerprint Sensor Device Index About This Guide Conventions Used in the Guide Service and Support Fujitsu Contact Information Limited Warranty Fujitsu Shopping Online Getting to Know Your LifeBook Overview Locating the Controls and Connectors LifeBook notebook with display open Top Components Wireless LAN/Bluetooth On/Off Switch Display Panel Latch ButtonVideo Out Jack Microphone Jack Left-Side Panel Components Gigabit LAN RJ-45 Jack DC Power Jack PC Card SlotPC Card Eject Button Infrared Port Anti-theft Lock Slot Right-Side Panel ComponentsUSB 2.0 Ports Modem RJ-11 Telephone Jack Optical Drive Release Button Flexible Bay Back Panel Components LifeBook notebook back panel Lithium ion Battery Bay Bottom Components Battery Release Latches Memory Upgrade CompartmentFlexible Bay Device Lock Dust Filter Status Indicator Panel Power Indicator Battery Charge Indicators AC Adapter IndicatorBattery Level Indicators Hard Drive/Optical Drive Access Indicator NumLk Indicator CapsLock Indicator ScrLk Indicator Using the Keyboard Keyboard Windows Keys Numeric KeypadCursor Keys Function Keys Touchpad Pointing Device Touchpad pointing device Clicking Clicking with button Double-Clicking Double-clicking with button Dragging Dragging with button Touchpad Control Adjustment Scrolling Volume Control Controlling the Volume Flexible Bay Devices Flexible Bay Removing and Installing Modular Devices Cold-swapping Hot-swapping LifeBook Security/Application Panel LifeBook Security/Application Panel Setting up Your LifeBook Security Panel PasswordsNumbered Buttons Enter Button Setting Passwords Setting Supervisor Password Operating Your LifeBook Security/Application Panel Setting User PasswordFrom Off State Precautions Incorrect Password EntryLow Battery Operations From Suspend State Uninstalling the Security Panel Application Uninstalling the Security Panel ApplicationUser Reinstalling the Security/Application Panel Supervisor Configuring your LifeBook Application Panel Launching Applications with the Security/Application Panel Deactivating and Activating the LifeBook Application Panel Power Sources Getting Started with Your LifeBook Connecting the AC Adapter Connecting the Power AdaptersConnecting the Optional Auto/Airline Adapter Display Panel Opening the Display Panel Adjusting Display Panel Brightness Closing the Display Panel Power On Starting Your LifeBook Notebook Boot Sequence Hard Disk Drive Passwords Entering the Bios Setup Utility Bios Setup UtilityUsing the TrustedCore Menu Bios Guide Booting the SystemStarting Windows Vista the first time Registering Windows Vista with Microsoft Starting Windows XP the First Time Registering Windows XP with Microsoft Installing Click Me Registering Your LifeBook notebook with FujitsuWindows Vista Systems Windows XP Systems Fujitsu Driver Update Utility Power Management Power/Suspend/Resume Button Standby Sleep Mode Windows Power Management Hibernation Save-to-Disk FeatureEnable or Disable the Hibernation Feature Powering Off Restarting the System Windows Vista User-Installable Features Lithium ion Battery Recharging the Batteries Low Battery State Shorted Batteries Cold-swapping Batteries Replacing the BatteryHot-swapping Batteries Removing a Battery Optical Drive Optical Drive Media Player Software Loading Media on Your Drive Optical Drive Removing Media Loading/Ejecting Media Emergency Optical Drive Tray Release Using the Media Player SoftwareStarting a DVD Movie Using Media Player on Battery Power Using the Media Player Control PanelOpening the Media Player Control Panel Exiting the Media Player To Watch a Movie on Battery Power Memory Stick/Secure Digital/xD Cards Memory Stick, SD Card, xD Card Installing Memory Stick/SDxD Cards Removing a Memory Stick/SD/xD Card Using PC Cards Installing/Removing PC Cards Installing PC Cards Removing PC Cards To remove a PC Card, follow these steps Memory Upgrade Module Installing Memory Upgrade Modules Opening the Memory Compartment Removing a Memory Upgrade Module Checking the Memory Capacity Memory Upgrade Module Device Ports Modem RJ-11 Telephone Jack Infrared Port Connecting a Ieee 1394 device Ieee 1394 Port Internal LAN RJ-45 Jack Universal Serial Bus Ports Connecting a USB Device Headphone/Line-Out Jack Microphone/Line-In Jack External Video Port Video Out Jack Mini S-Video Cable Adapter Troubleshooting Identifying the Problem Troubleshooting Troubleshooting Table Specific ProblemsUsing the Troubleshooting Table Problem Possible Cause Possible Solutions Audio Problems Problem Possible Cause Possible Solutions Memory Problems PC Card Problems Sources on Pend/Resume button. See Power Sources on Shutdown and Startup Problems Video Problems Problem Possible Cause Possible Solutions Miscellaneous Problems Power On Self Test Messages Floppy Disk drive a error or Floppy Disk drive B errorNnnn Memory Cache Passed Extended Memory Failed at address line Failure Fixed Disk n where x=1-4 Incorrect Drive a type run SetupIncorrect Drive B type run Setup Keyboard controller error Monitor type does not match Cmos Run Setup Stuck KeyOperating system not found Parity Check 1 nnnn Press F1 to resume, F2 to Setup Previous boot incomplete Default configuration usedReal time clock error System battery is dead Replace and run Setup System Cmos checksum bad Default Configuration Used System timer errorVideo Bios shadowed System RAM Failed at offset nnnn Emergency Media Player Drive Tray Release Modem Result Codes Restoring Your Pre-installed Software Re-installing Individual Drivers and Applications Restoring the Operating System for Windows XP Systems Boot Priority Change Restoring the Operating System for Windows Vista Systems Determining whether Recovery and Utility is pre-loaded Methods for accessing the utilitiesRunning Recovery and Utility from hard disk Running Recovery and Utility from the disc Recovery and Utility tabs Restoring Your Pre-installed Software Automatically Downloading Driver Updates Care and Maintenance Caring for your LifeBook Notebook Caring for your LifeBook Notebook Cleaning your LifeBook notebook Cleaning guidelines using recommended off-the-shelf cleaners Cleaning the dust filter Disinfecting LifeBook computers Removing/installing the dust filter Storing your LifeBook notebook Traveling with your LifeBook notebook Outlet Type Location Batteries Increasing Battery LifeCaring for your Batteries Caring for your Media DVD/CD/CD-R Media CareCaring for your Optical Drive PC Cards Caring for your Cards Specifications Configuration Label Microprocessor ChipsetMemory Video Audio Video RAMHard Drive Media Player Features On the LifeBook notebook Device PortsOn the Optional Port Replicator Keyboard External Keyboard and/or Mouse Support Dimensions and Weight PowerEnvironmental Requirements Popular Accessories Pre-Installed Software Altitude Learning About Your Software TutorialsManuals Adobe Acrobat Reader Norton Internet Security CyberLink PowerDVD Fujitsu Driver Update UtilityRoxio Easy Media Creator OmniPass Fingerprint application EverNote Operating System Options Ad Hoc Mode Access pointActive-Matrix Display Boot Auto/Airline AdapterBit Bps Bus ByteCardBus Channel Command ConfigurationDefault Value COM Port Disk Drive DiskDiskette Driver Encryption Key Network Key Floppy Disk PortIEEE802.11a IEEE802.11b IEEE802.11g InfraredInfrastructure IP Address IrDA Lithium ion BatteryLPT Port MAC Address MegahertzMemory MHz Network name Ssid Service Set Identifier Open system authenticationNetwork key Operating System Partition Peripheral DevicePitch keyboard Pixel Reset ProgramProtocol RAM Module Shared key authentication Status IndicatorSerial Port Standby Stereo audio Subnet maskVideo System Clock Wi-Fi Compatible Regulatory Information FCC Notices Regulatory Information DOC Industry Canada Notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien Regulatory Information Wireless LAN, Health and Authorization for use FCC Regulatory InformationRegulatory Notes and Statements Regulatory Information/Disclaimers FCC Interference Statement Federal Communications Commission statementFCC Radio Frequency Exposure statement Export restrictions Canadian Notice Wireless LAN Device Covered by this Document Before Using the Optional Wireless LANCharacteristics of the Wlan Device Wireless LAN Modes Using this Device Access Point Infrastructure Mode Access Point Infrastructure Mode Network Deactivating/Disconnecting the Wlan Device How to Handle This Device Disconnection Using the Icon in the Taskbar Deactivation Using Wireless On/Off SwitchActivating the Wlan Device Configuring the Wlan Using Windows Vista Configuring the Wireless LANConnecting to a Network Procedure Configuring the Wlan Using Windows XPConnection to the network Troubleshooting the Wlan Troubleshooting Problem Possible Cause Possible Solution Wlan Specifications Specifications Wlan Specifications What is Bluetooth Using the Bluetooth DeviceWhere to Find Information About Bluetooth Warranty FCC Radiation Exposure Statement Appendix B Fingerprint Sensor Device Introducing the Optional Fingerprint Sensor Device Installing OmniPass Getting Started Installing the OmniPass Application System Requirements Uninstalling OmniPass Verifying Information about OmniPass Master Password Concept User Enrollment Basic Enrollment Enrolling a Fingerprint Password Replacement Using OmniPassOmniPass Authentication Toolbar Additional Settings for Remembering a Site Remembering a PasswordAssociating a Friendly Name With Master Password Logging in to a Remembered Site Password Management Logging into Windows with a Fingerprint Device OmniPass User Identities Switch User Identity Choosing User Identity during LoginIdentities and Password Management Exporting and Importing Users Configuring OmniPassExporting an OmniPass User Profile Importing an OmniPass User Profile Things to Know Regarding Import/Export OmniPass Control Center User Management User Settings System Settings Cannot add a User with a Blank Password to OmniPas Cannot add Windows users to OmniPass Introducing the Optional Fingerprint Sensor Device Index FDU 59, 118 197 198