RCA STAV3860 owner manual Additional Information, Troubleshooting, Symptom Cause Remedy

ADDITIONAL INFORMATION

TROUBLESHOOTING

This receiver has been manufactured to the specifications of RadioShack and is covered by a limited warranty from RadioShack. If your receiver is not operating as it should, take it to your local RadioShack store or call 1-800-THE-SHACK for assistance.

Incorrect operation is often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another compo- nent. Investigate the other components and electrical appliances being used.

Symptom	Cause		Remedy
The power does not turn on.	•	The power plug is disconnected.	•	Connect the power plug to the wall
				outlet.
	•	The protection circuit may have	•	Disconnect the power plug from the
		activated.		outlet, and insert again.
The unit does not respond when	•	Static electricity caused by dry	•	Disconnect the power plug from the
the buttons are pressed.		air.		outlet, and insert again.
No sound is output when a	• Improper connections.		• Make sure the component is connected
function is set.				correctly (see pages 8 through 11).
	• Sound is muted.		• Press MUTING on the remote control.
	• The volume is turned down.		• Adjust VOLUME.
	•	Speakers are turned off.	•	Press SPEAKERS to switch on the
				speakers.
	• Monitor is on.		• Press the MONITOR button.
No image is output when a	• Improper connections.		• Make sure the component is connected
function is set.				correctly (see "Connecting Your System"
				on pages 8 through 11).
	•	The input source is not properly	•	Press the correct function button.
		selected.
	•	Incorrect frequency.	•	Tune in the correct frequency.
Considerable noise in radio	•	The antenna is not connected.	•	Connect the antenna (see "Connecting
broadcasts				Antennas" on page 8).
	FM broadcasts
	•	The FM antenna is not fully	•	Fully extend the FM wire antenna,
		extended or poorly positioned.		position for best reception, and secure to
				a wall.
	• Weak radio signal.		• Connect an outdoor FM antenna.
				(see "Connecting Antennas" on page 8).
	AM broadcasts
	•	The AM antenna is poorly	•	Adjust the direction and position for best
		positioned.		reception.
	•	Weak radio signal.	•	Connect an additional internal or
				external AM antenna (see "Connecting
				Antennas" on page 8).
	•	Interference caused by other	•	Turn off the equipment causing the
		equipment (fluorescent lamp,		noise or move it away from the receiver.
		motor, etc.).
			•	Place the antenna farther away from the
				equipment causing the noise.
Broadcast stations cannot be	•	Weak radio signal.	•	Connect an outdoor antenna (see
selected automatically.				"Connecting Antennas" on page 8).
	•	Incorrect center mode.	•	Set the correct center mode according to
No sound from surround or center				the speakers in your system (see "Setting
speakers.				Up for Surround Sound" on page 13).
	•	The surround and/or center	•	See "Setting Volume Levels" on page 15–
		levels are turned down.		16 to check the speaker levels.
	•	The surround and/or center	•	Connect the speakers (see "Connecting
		speakers are disconnected.		Speakers" on pages 11–12).

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