Additional information
Tips and troubleshooting
Cannot delete files on the player.
•You can delete files on the player using your computer.
1.Connect the player to your computer.
2.Open the player in Windows Explorer and navigate to the folder containing the files.
3.Select the files you want to remove and then press the Delete key on the keyboard of your PC.
•For deleting files from the player, refer to Option menu from page
Player repeats same tracks or all tracks.
•Repeat play is turned on. Press 
during playback to show the Option menu and select Repeat Off. You can also press 
to return to Home menu. Then press + or – to select Settings and press 
to enter the settings menu to select Repeat Off.
Audio distorted at high volume.
•Change the Equalizer mode to Flat.
•Turn down the volume.
The audio tracks on my player keep skipping or popping.
•You’ll need to rip the audio track again– make sure you close all other applications on your PC when you record.
•Try recording with Error Correction setting turned on.
Player turns itself off.
•Your player turns itself off if you leave it in pause mode or navigation mode for the duration specified in PowerSave setting.
The player cannot be turned on.
•Battery is empty.
•Ensure the Power/Lock Slider is not in the Lock position.
•Reset the player by removing and
•If the player will not turn on after resetting, perform a firmware upgrade to restore it.
•Please go to www.rcaaudiovideo.com for more helpful troubleshooting tips.
•To resume normal operation, it may be necessary to cycle the power off and back on or perform a reset by removing and
Player does not respond to key presses.
•If your player stops responding to key presses, you can reset it by removing and
•This player may temporarily cease to function if subjected to electrostatic disturbance. To resume normal operation, it may be necessary to cycle the power off and back on or by removing and
•Make sure the Lock function is not activated.
Player cannot play WMA songs.
•Secure music is not supported by this player.
Player cannot play AAC songs.
•Visit www.rcaaudiovideo.com to download the latest firmware for the player to support the playback of AAC songs.
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