Trouble shooting

SELF HELP (See Table 1) – If the SB2 is unsatisfactory, then make the following checks before calling out the contractor. Any one of these adjustments could restore the performance.

Table 1

a)

TEMPERATURE READY

This is normal: The water has not reached the set temperature.

 

light is not on

(See Table 3 on page 10 for approximate heat up times).

 

 

 

b)

TEMPERATURE READY

This is normal: Some water has been taken out of the

 

light is on but the

tank so it is no longer full, but the water temperature is

 

FULL light is off

still hot enough to use. (The tank will automatically fill up).

 

 

 

c)

The FULL light is on but

This is normal: The tank has automatically filled itself

 

the TEMPERATURE

and the heater is still getting the water up to the boil.

 

READY light is off

(See Table 3 on page 10 for approximate heat up times).

 

 

 

d)

The POWER light is on but

This is normal: The tank is still filling itself with water and the

 

the TEMPERATURE READY

heater is still getting up to the boil. (See table 3 on page 10 for

 

and FULL lights are both off

approximate heat up times).

 

 

 

e)

TEMPERATURE READY

To avoid energy wastage, the SB2 is designed to automatically

 

light is on but the water is

reduce the temperature by 10ºC if the unit is not used for

 

not boiling

more than 60 minutes. (The SB2 will automatically go back to

 

 

boiling when the water is used).

 

 

 

f)

All the lights are out and the

Ensure that the electricity supply is switched on at the

 

POWER button does not work

isolator, then press the POWER button.

 

 

 

g)

The water flowing from the

The water in the tank has been drained out due to a high

 

outlet is sometimes only a

demand. Wait for the FULL & TEMPERATURE READY lights to

 

trickle

come on again.

 

 

h) The SB2 takes a long time

When the SB2 is first switched on it can take up to 18 minutes

 

to reach the selected

to reach the Boil setting. (See Table 3 on page 10 for

 

temperature

approximate heat up times).

 

 

 

i)

Steam and very hot water

Check that a pipe has been fitted to the steam vent. Contact

 

sometimes dribbles out of

your installer if this is missing.

 

the vent hole at the back of

Use the POWER button to power down the unit and not the

 

the SB2

main electrical isolator. (This will reduce the amount of steam

 

 

produced).

 

 

 

j)

The water tastes different

A new SB2 needs to be flushed out before being first used.

 

 

We recommend that the initial tank of boiling water is fully

 

 

drawn off and discarded. Wait for the FULL & TEMPERATURE

 

 

READY lights to come on, before using the unit.

 

 

 

k)

Solid particles are visible

Scale has built up inside the tank. As with all water heaters

 

in the water

scale will build up inside the water tank. How quickly this

 

 

build up occurs will depend on the hardness of the water and

 

 

the usage of the SB2.

 

 

Descale the SB2 heater tank. (This should be carried out by a

 

 

qualified electrician).

 

 

We recommend the use of in line resin filters to protect the

 

 

heater.

 

 

 

9

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Redring CD-RW901SL operating instructions Trouble shooting, Temperature Ready

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