English

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problems you cannot solve, contact your JVC’s service center.

 

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

The power does not come on.

The power cord is not plugged in.

Plug the power cord into an AC outlet.

 

 

 

 

 

No sound from speakers.

Speaker signal cables are not connected.

Check speaker wiring and reconnect if

 

 

 

necessary.

 

 

 

 

 

 

 

The SPEAKERS ON/OFF button is not

Press SPEAKERS ON/OFF button correctly.

 

 

set correctly.

 

 

 

 

 

 

 

 

 

An incorrect source is selected.

Select the correct source.

 

 

 

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute.

 

 

 

 

 

 

An incorrect input mode (analog or

Select the correct input mode (analog or

 

 

digital) is selected.

digital).

 

 

 

 

 

 

 

 

Connections are incorrect.

Check connections.

 

 

 

 

For analog connections, see page 6.

 

 

 

For digital connections, see page 7.

 

 

 

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check speaker wiring and reconnect if

 

 

properly.

necessary.

 

 

 

 

 

 

 

The balance is set to one extreme.

Adjust the balance properly (see page 15).

 

 

 

 

 

Continuous hiss or buzzing during FM

Incoming signal is too weak.

Connect an outdoor FM antenna or contact

 

reception.

 

your dealer.

 

 

 

 

 

 

 

 

The station is too far away.

Select a new station.

 

 

 

 

 

 

 

An incorrect antenna is used.

Check with your dealer to be sure you have

 

 

 

the correct antenna.

 

 

 

 

 

 

 

 

Antennas are not connected properly.

Check connections.

 

 

 

 

 

 

Occasional cracking noise during FM

Ignition noise from automobiles.

Move the antenna farther from automobile

 

reception.

 

traffic.

 

 

 

 

 

 

 

“OVERLOAD” starts flashing on the

Speakers are overloaded because of high

1. Press STANDBY/ON

on the front

 

display.

volume.

panel to turn off the receiver.

 

 

 

2. Stop the playback source.

 

 

 

3. Turn on the receiver again, and adjust the

 

 

 

volume.

 

 

 

 

 

 

 

 

Speakers are overloaded because of short

Press STANDBY/ON

on the front panel,

 

 

circuit of speaker terminals.

then check the speaker wiring.

 

 

 

If “OVERLOAD” does not disappear, unplug

 

 

 

the AC power cord, then plug it back again.

 

 

 

If speaker wiring is not short-circuited, contact

 

 

 

your dealer.

 

 

 

 

 

 

 

“DSP MICON NG” starts flashing on the

The built-in microcomputer is not

Press STANDBY/ON

on the front panel to

 

display.

functioning correctly.

turn off the receiver. After unplugging the

 

 

 

power cord, consult your dealer.

 

 

 

 

 

 

The STANDBY lamp lights up after

The receiver is overloaded because of a

Press STANDBY/ON

on the front panel to

 

turning on the power, but soon the

high voltage.

turn off the receiver. After unplugging the

 

receiver turns off (into standby mode).

 

power cord, consult your dealer.

 

 

 

 

 

 

Remote control does not work.

There is an obstruction in front of the

Remove the obstruction.

 

 

 

remote sensor on the receiver.

 

 

 

 

 

 

 

 

 

Batteries are weak.

Replace batteries.

 

 

 

 

 

 

Remote control does not work as you

The remote control is not ready for your

Press SOUND or a source selecting button

 

intend.

intended operation.

first, then press the buttons you want to use.

 

 

 

(See pages 25 to 27).

 

 

 

 

 

 

30

Page 69
Image 69
JVC RX-5020VBK, RX-5022VSL manual Troubleshooting

RX-5020VBK, RX-5022VSL specifications

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