TROUBLESHOOTING GUIDELINES

WATER HEATER CONTROL

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

INTELLI-VENT TROUBLESHOOTING CHART - USER CONTROL

 

#

LED STATUS

PROBLEM

 

SOLUTION

 

15

B C D E F

The self-diagnostic test determined resistance

1.

Turn off power to the water heater.

 

 

of the black resistor wire on ignitor assembly

2.

Unplug the ignitor assembly plug from the control. Check

 

 

 

plug is not within tolerance.

 

 

 

 

the resistance of the black resistor wire between pins

 

 

 

 

 

 

 

 

 

 

3 & 4 with an ohm meter. 2.1 If the reading taken is more

 

 

 

 

 

than 100,000 (50,000 for data code before 0616; 70,000

 

 

 

 

 

for data code 0617 through 0709) ohms replace the ignitor

 

 

 

 

 

assembly. 2.2 If the reading taken is less than 100,000

 

 

 

 

 

(50,000 for data code before 0616; 70,000 for data code

 

 

 

 

 

0617 through 0709) ohms replace Intelli-Vent™ control.

 

16

B C D E F

Air pressure switch circuit is opening

1.

Ensure air pressure switch hose is not kinked or clogged;

 

 

repeatedly during one heating cycle. May be

 

ensure the blower housing is clear of any condensation.

 

 

 

caused by air pressure switch and/or the vent

2.

Check vent temperature limit switch - if it is determined

 

 

 

temperature limit switch (these two switches

 

 

 

are wired together in a “series” circuit).

 

that the vent temperature limit switch is opening its

 

 

 

 

 

contacts at normal operating temperatures during heating

 

 

 

 

 

cycle - replace the vent temperature limit switch.

 

 

 

 

3.

Ensure water heater is not over-firing. 3.1 Check burner

 

 

 

 

 

orifice size and ensure the correct orifice is installed;

 

 

 

 

 

replace as necessary. 3.2 Check manifold gas pressure

 

 

 

 

 

and ensure it is within 0.3” W.C. (75 Pa) of listed rating on

 

 

 

 

 

Intelli-Vent™ control valve. Manifold gas pressure is

 

 

 

 

 

non-adjustable, if manifold gas pressure is off by more

 

 

 

 

 

than 0.3” W.C. (75 Pa), replace the Intelli-Vent™ control.

 

 

 

 

4.

Ensure condensate lines are not obstructed. Check and

 

 

 

 

 

clear all condensate lines including the floor condensate

 

 

 

 

 

drain line.

 

 

 

 

 

 

 

 

 

 

 

 

37

Page 36 Page 38
Page 37
Image 37
Reliance Water Heaters 317775-000 Unplug the ignitor assembly plug from the control. Check, Plug is not within tolerance
Page 36 Page 38

317775-000, HE50 76N Series 100 specifications

The Reliance Water Heaters HE50 76N Series 100,317775-000 is a remarkable product tailored to meet the increasingly demanding needs of modern households. Known for its reliability and efficiency, this water heater stands out in both functionality and design, making it a preferred choice for many homeowners.

One of the primary features of the HE50 76N series is its impressive 50-gallon capacity, which provides ample hot water for various domestic tasks such as bathing, cooking, and cleaning. This generous size makes it suitable for medium to large families, ensuring that you can enjoy hot water when you need it most without any disruptions.

The heater is equipped with an Energy Factor (EF) rating that reflects its efficiency in converting energy into hot water. Designed for optimal energy savings, the HE50 76N series features advanced insulation that minimizes heat loss, thus reducing energy bills and promoting sustainability. The insulation also contributes to maintaining a consistent water temperature, ensuring comfort and convenience.

One of the standout technologies integrated into this model is the use of a powerful heating element, which rapidly heats the water. This system ensures quick recovery times, allowing for uninterrupted hot water supply even during peak usage. Additionally, the HE50 76N is equipped with a thermostat that enables users to easily adjust the temperature settings according to their preference, enhancing user control and safety.

Reliance has also prioritized durability and longevity in the design of the HE50 76N series. With a corrosion-resistant tank and protective coatings, this water heater is built to withstand the rigors of daily use and resist the elements that typically contribute to wear and tear. The anode rod included in the tank provides extra protection against rust and helps prolong the lifespan of the heater.

Another significant characteristic of the HE50 76N series is its user-friendly interface. With straightforward controls and clear indicators, it makes operation simple for all users. Furthermore, installation is hassle-free, with standard connections that allow for easy integration into existing setups.

In summary, the Reliance Water Heaters HE50 76N Series 100,317775-000 combines efficiency, capacity, technology, and user-friendliness, making it one of the most reliable options on the market. With its emphasis on energy savings and durability, this water heater is designed to support the modern household while providing peace of mind and comfort.
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