Remington Power Tools 109312-01 owner manual Troubleshooting, Technical Service, Repair Service

TROUBLESHOOTING

WARNING: Unplug tiller from power source before servicing. Severe injury or death could occur from fire, electrical shock, or body contact with moving tines.

Note: For additional help, visit our technical service web site at www.remingtonpowertools.com.

OBSERVED FAULT	POSSIBLE CAUSE		REMEDY
Motor does not run when you squeeze	1.	Lock-off lever not pressed to release	1.	Fully depress lock-off lever before
trigger lever		trigger lever		squeezing trigger lever (see Starting
				Tiller)
	2.	Extension cord connection is loose	2.	Check cord connections
	3.	Circuit breaker is tripped on tiller	3.	Check circuit breaker on tiller (see
				Circuit Breaker Protection)
	4.	Household circuit breaker is tripped or	4.	Check circuit breaker or line fuse (see
		open line fuse		Circuit Breaker Protection)
	5.	Bad motor brushes	5.	See authorized service center
	6.	Open wiring on Pole Trimmer	6.	See authorized service center
Motor runs, but tines do not move	Gear train failure		Call for Technical Service
Tiller smokes	Tiller damaged. Do not use tiller		Call for Technical Service

REPLACEMENT PARTS AND ACCESSORIES

For original replacement parts and acces- sories, contact your nearest Authorized Dealer or Authorized Service Center for this product. If they can not supply the part or accessory, contact your nearest Parts Central listed on page 42. Each Authorized Dealer, Authorized Service Center, and Parts Central is independently owned and operated.

See pages 40-41 for an Illustrated Parts List.

If you need additional referral information, contact our Technical Service Department (see Technical Service).

In Canada call 1-800-561-3372 for parts information.

TECHNICAL SERVICE

You may have further questions about as- sembling, operating, or maintaining this product. If so, you can visit our Technical Service web site at www.remingtonpow- ertools.com or contact our Technical Ser- vice Department at 1-800-626-2237(English Only). You may also write to:

DESA Power Tools

ATTN: Technical Service

P.O. Box 90004

Bowling Green, KY 42102-9004

When contacting DESA Power Tools, have ready

•Your Name

•Your Address

•Your Phone Number

•Model Number of Product

•Date of Purchase (Include copy of receipt for written requests).

Always specify model number when writ- ing the factory.

We reserve the right to amend these specifi- cations at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

REPAIR SERVICE

Note: Only use original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Each Authorized Service Center is indepen- dently owned and operated.

For additional Service Center or warranty information, call 1-800-626-2237or visit our Technical Service web site at www. remingtonpowertools.com.

Warranty service

If product requires warranty service, return it to nearest Authorized Service Center. You must show proof of purchase. If faulty materials or workmanship caused damage, we will repair or replace product without charge. Note: Normal wear, misuse, abuse, neglect, or accidental damage is not covered under warranty.

Non-warranty service

If product requires service, return it to nearest Authorized Service Center. Repairs will be billed to you at regular repair list prices.

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