Renesas M30850T2-EPB 5.3 How to Request for Support

M30850T2-EPB User’s Manual 5. Troubleshooting

REJ10J1005-0200 Rev.2.00 April 1, 2007

5.3 How to Request for Support

After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send

the information to your local distributor.

http://tool-support.renesas.com/eng/toolnews/registration/support.txt

For prompt response, please specify the following information:

(1) Operating environment

- Operating voltage: [V]

- Operating frequency: [MHz]

- Clock supply to the MCU: Internal oscillator/External oscillator

(2) Condition

- The emulator debugger starts up/does not start up

- The error is detected/not detected in the self-check

- Frequency of errors: always/frequency ( )

(3) Problem

Page 94 of 98

Contents

Main M30850T2-EPB User's Manual Page Preface Important Page Precautions for Safety CAUTION Definitions of Signal Words IMPORTANT WARNING Page Contents Page User Registration Terminology 1. Outline 1.1 Package Components 1.2 Other Tool Products Required for Development 1.3 System Configuration Page Page 1.4 Specifications 1.5 Operating Environment 2. Setup 2.1 Flowchart of Starting Up the Emulator 2.2 Installing the Emulator Debugger 2.3 Connecting the Host Machine 2.4 Connecting the PC7501 2.5 Connecting the Power Supply for the Emulator 2.6 Turning ON the Power Page 2.7 Downloading Firmware 2.8 Self-check Page 2.9 Connecting the User System Page * Page Page * * 2.10 Setting Switches M30850T2-EPBM REV.B MADE IN JAPAN RENESAS Page Page Page Page Page Page J1-4: GND J1-3: Oscillation output J1-2: GND J1-1: VCC Page Page 3. Usage (Emulator Debugger) 3.1 Starting Up the Emulator Debugger (Init Dialog Box) Page Page Page Page Page Page 3.2 Starting Up the Emulator Debugger (EMEM Dialog Box) Page Page Page Page 3.3 Program Window Page M30850T2-EPB Users Manual 3. Usage (How to Use the Emulator Debugger) REJ10J1005-0200 Rev.2.00 April 1, 2007 (3) Setting breakpoints 1. Screen after breakpoint setup Page 60 of 98 Breakpoint setup screen Page 3.4 Hardware Breakpoint Setting Window Page Page Page Page 3.5 Trace Window M30850T2-EPB Users Manual 3. Usage (How to Use the Emulator Debugger) REJ10J1005-0200 Rev.2.00 April 1, 2007 Explanation of the trace window (bus display) 2. Trace window (bus display) Page 68 of 98 Bus display The following explains the displayed contents, from left to Disassemble display Symbol Status Page Page Page 3.6 RAM Monitor Window Page Page 4. Hardware Specifications 4.1 Target MCU Specifications 4.2 Differences between the Actual MCU and Emulator Page Page 4.3 Connection Diagrams IC1 IC15 M30850T2-EPB Users Manual 4. Hardware Specifications REJ10J1005-0200 Rev.2.00 April 1, 2007 Page 80 of 98 4.4 External Dimensions 21.8 40.0 16.5 55.0 21.8 Page 4.5 Notes on Using This Product Page Page Page Page Page 5. Troubleshooting 5.1 Flowchart to Remedy the Troubles 5.2 When the Emulator Debugger Does Not Start Up Properly Page Page 5.3 How to Request for Support 6. Maintenance and Guarantee 6.1 User Registration 6.2 Maintenance 6.3 Guarantee 6.4 Repair Provisions 6.5 How to Make Request for Repair