Troubleshooting
Warning Messages
Speaker/Microphone Link Lost
If a FLX Microphone or FLX Speaker loses connection to the FLX2 Base Station, the LED indicator will begin flashing a sequence of red – yellow - green - yellow and start emitting a beeping notification. To reconnect the Microphone or Speaker move it back into range of the Base Station.
Speaker/Microphone Low Battery
If a FLX Microphone or FLX Speaker begins to experience a low battery, the LED indicator will begin to flash a green - yellow (unmuted) or red - yellow (muted) sequence. It will also start to emit an audio signal. When this LED and sound sequence begins, the battery has roughly 5% battery power remaining and should be returned to the Charger Base.
Speaker/Microphone Off
If the FLX Microphone or FLX Speaker suddenly turn off, it is the result of two possible causes.
1.The battery has completely depleted and should be returned to the charger until it is fully charged again.
2.The Microphone or Speaker lost connection with the Base Station for more than 5 minutes and therefore shut down. It should be returned into reach of the Base Station and switched on again to be reactivated.
Dialer Low Battery
When the Dialer experiences a low battery it will display a ‘low battery’ notification on the screen. The Dialer should be returned to the charger until the battery status on the home screen shows a full charge.
Dialer Link Lost
If the FLX Dialer loses connection to the FLX2 Base Station it will display a ‘connection lost’ notification on the screen. The Dialer should be moved back into range of the Base Station at which point it will reconnect automatically.
Base Power Lost
If the FLX2 Base Station loses power, it will disconnect all telephone calls, analog audio inputs/outputs and will disconnect from the FLX Dialer, Speaker, and Microphones. Check to make sure that the power adapter is still connected to the FLX2 Base Station. Once the FLX2 Base Station is powered back on, the Dialer, Speaker and Microphones will reconnect automatically.
Microphone, Speaker, or Dialer not connecting to Base Station
If any of the components of the FLX2 Conference Phone indicate that they are searching for the Base Station, or lost the connection to the Base Station, please follow these steps:
1.Is the Base Station powered up – the Status LED on the back of the Base Station should have green double flashes about every second. If not, please power up the Base Station. All components should automatically connect to the Base Station after a few seconds.
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